Manager, Complaints and Professional Standards - Melbourne, Australia - Office of the Victorian Information Commissioner

Office of the Victorian Information Commissioner
Office of the Victorian Information Commissioner
Verified Company
Melbourne, Australia

1 week ago

Olivia Brown

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Olivia Brown

beBee Recruiter
Description

Location:
Melbourne | CBD


Job type:
Full time


Organisation:
Office of the Victorian Information Commissioner


Salary:
$114,830 - $125,735


Occupation:
Regulatory Governance and Compliance


Reference:
VG/1689473


The Office of the Victorian Information Commissioner is an independent regulator established to protect the information rights of Victorians through oversight of the state's Freedom of Information (FOI), Privacy and Data Protection laws.

Our goal is to embed in the Victorian public sector a culture that promotes fair public access to information while ensuring its proper use and protection.

We aim to build community trust in government's handling of information. Our atmosphere is energetic, driven and collaborative.

If you have a strong commitment to integrity and want to help shape the future of information rights in Victoria, we would like to hear from you.

The Manager, Complaints and Professional Standards is an integral senior member of OVIC's Public Access Branch.

OVIC's Public Access Branch is responsible for the FOI review, complaint and professional standards functions, and comprises three teams:

- the Registry and Case Support team;
- the Complaints and Professional Standards team; and
- the Reviews and Informal Resolution team.


Reporting to the Assistant Commissioner, Public Access Operations and Compliance, the Manager, Complaints and Professional Standards is responsible for leading and managing the Complaints and Professional Standards team to ensure complaints and professional standards engagements, and any other relevant matters arising from the FOI Act, are dealt with in an efficient and timely manner.


With the ability to manage a team and drive performance, the Manager, Complaints and Professional Standards cultivates productive working relationships and exemplifies personal drive and integrity.

The role involves handling complex complaints and negotiating outcomes using dispute resolution strategies.

  • OVIC's functions and responsibilities
  • Our Organisational values and strategic plan
  • Annual Reports
  • FOI, Data Protection and Information Security publications
  • Privacy how we use your information

How to apply:

Applications close
11:59pm Sunday 29 January 2023.

Other relevant information:


OVIC values the contribution of all employees and fair and equitable treatment of all people is integral to all activities.

As such OVIC offers Reasonable Adjustments for applicants with disabilities on request.

OVIC is committed to maintaining the privacy of personal information. The recruitment process and all matters relating to it are treated in the strictest confidence.

Personal information received during the recruitment process will be managed in accordance with the _Privacy and Data Protection Act 2014_.

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