El1 Assistant Director - Brisbane, Australia - SOS Recruitment Australia

SOS Recruitment Australia

Verified Company

Brisbane, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Web Ref: 17660
Contract until 30/06/2023 with Possibility of Extension | Brisbane Location | $70 - $80 Per Hour plus 10.5% Superannuation

OVERVIEW

YOUR RESPONSIBILITIES

Codeliver a current Research project, adopting contemporary Human Centred Design methodologies to deliver quality analysis and synthesis of findings.
Assist with the conduct of a desktop review of existing data and previous research findings to define the challenge, identify knowledge gaps, and form an initial hypothesis base to investigate in the stakeholder interviews.
Collaborate with the Director
Service Design to identify and map current services and stakeholder journeys.
Perform customer and stakeholder workshops using quantitative and qualitative online and offline methods.
Synthesise research data to identify themes and patterns leading to stakeholder insights.
Based on research, identify ideas and initial concepts to improve interactions, both digital and in person, communicating findings and proposals in partnership with other Program staff.
Facilitate Design Sprints and codesign
Create welldeveloped rapid user experience prototypes and design solutions concepts for stakeholder showcases and customer validation.
Produce service design deliverables such as customer interaction flows, journey maps, designs, and physical/digital prototypes.
Develop and maintain effective working relationships with internal and external stakeholders.
Communicate project progress, achievements, updated timelines and next steps with internal stakeholders and sponsors.
Produce Program and Project management reporting and
Mentor and support members of the Strategic Development

EXPERIENCE / REQUIREMENTS

Deep theoretical and practical experience in Human Centred Design in complex organisational and stakeholder environments.
Welldeveloped research and analytical skills.
Excellent organisational skills with demonstrated experience delivering high quality outcomes on time limited projects.
Welldeveloped interpersonal and influencing skills with previous experience engaging and collaborating with key stakeholders to achieve optimal business outcomes.
Excellent communication skills, with the ability to produce high quality written documentation and presentation of findings in a timely manner.
Comfortable working in a complex, strategic, technical and fastpaced
Excellent Design Sprint facilitation and codesign
Demonstrated experience creating welldeveloped rapid user experience prototypes and design solutions concepts.
Tertiary qualifications in an appropriate discipline and extensive work experience are desirable.

**IMPORTANT TO NOTE