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    Senior Technical Consultant/technical Architect - Perth, Australia - Salesforce, Inc.

    Salesforce, Inc.
    Salesforce, Inc. Perth, Australia

    1 week ago

    Default job background
    Full time
    Description
    Mule Soft's Professional Services team works across every technology and system to deliver solutions to customers in every industry.

    As a Technical Architect on our Services team, you will have the opportunity to enable our customers to understand and employ Mule Soft technology hands-on while coaching and mentoring elite members of a fast-paced, growing organization.

    You will be an influencer and inspiring leader with in-depth technical expertise, credibility, and field experience to establish yourself as a subject-matter expert in a company leading innovation within the integration services industry.


    What you'll achieve:

    3 months:
    Participate in Mule Soft Technical Product and Consulting Services training, methodology, and enablement
    Begin participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training
    Begin to execute Mule Soft implementations for customers and start on your journey to internalize business outcomes and business context relevance to Mule Soft implementation methodologies and approaches
    Complete Mule Soft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute domain expertise and project deliverables to internal knowledge exchange
    Begin mentorship and guidance of junior Services team members and help to build out our services organization
    12 months
    Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle
    Evangelize frameworks, project deliverables, standard methodologies/policies, and implementations to internal collaboration networks and IP sharing
    Find opportunities to expand Mule Soft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross-collaboration with Mule Soft partners, SIs, and 3rd Parties
    Identify ongoing risks and difficulties throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs
    Evangelize, train, coach, and mentor Services team members on hard technical skills and soft skills

    Find opportunities and efficiencies in customers' IT operating model, and support implementation of the SLDC pipeline to get greater value out of the Mule Soft platform.

    Lead development of technical brown bag sessions and publish/facilitate reusable content to the field
    Work with Mule Soft product leadership providing valuable product insight, guiding product direction and features.
    Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design

    What you'll need to be successful:
    Experience leading integration teams and architecting solutions
    Demonstrated experience architecting services integrations with at least two of the following: Mule Soft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, etc.)
    API Management solutions (Apigee, Mashery, etc)
    One or more on-premise/Saa S packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-commerce, or mobile (e.g.
    , Net Suite, Oracle, Siebel, SAP, Work Day, etc.)
    Demonstrated experience managing and architecting for multiple technical integration projects SDLC (Software Development Life Cycle) end-to-end, sometimes simultaneously
    Working knowledge of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of standard practices/standards
    Demonstrated ability to effectively architect solutions within a diverse technical team of clients, SIs, contractors, and internal teams
    Experience leading technical teams and mentoring junior-level resources, consultants, and clients while leading internal initiatives to grow Services organization practices
    Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing, and Tuning parameters on multiple engagements
    Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting case justification to C-level executives
    Experience driving technical workshops with technical and business clients to derive valuable services and implementations

    Ability to travel up to 75% of the time (varies depending on customer needs, focused within Region)At Salesforce, we encourageapplications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation.

    Please see our Reconciliation Action Planfor more information.#J-18808-Ljbffr
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