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    Director-Client services - Canberra, Australia - Virtusa

    Virtusa
    Virtusa Canberra, Australia

    4 hours ago

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    Description

    Director-Client services Description Client Relationship Management:

    • Develop and nurture strong, long-term relationships with clients.
    • Understand clients' unique challenges, goals, and needs to provide tailored solutions.
    • Act as the primary point of contact for clients, ensuring excellent service and communication.
    • Understanding Retail/Business banking , Credit unions and superannuation
    1.

    Sales and Business Development:

    • Identify opportunities for upselling and cross-selling additional services or solutions.
    • Collaborate with the sales and technical teams to create customized proposals and solutions.
    • Continuously seek new opportunities to expand our presence in IT sector.
    2.


    Account Planning:

    • Develop account plans and strategies for each client, outlining objectives and tactics.
    • Monitor and report on account performance, revenue, and key performance indicators (KPIs).
    3.


    Market Research:

    • Stay informed about industry trends, market changes, and emerging technologies.
    • Use market insights to make strategic recommendations and adapt our offerings. Primary Location Canberra, Australian Capital Territory, Australia Other Locations
    Central Coast, New South Wales, Australia

    Job Type Experienced Years of Experience 14 Travel No
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