Concierge - Gold Coast, Australia - The Star Entertainment Group

The Star Entertainment Group

Verified Company

Gold Coast, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The Star Gold Coast have a unique opportunity to join our team as a Concierge Reporting to the Chief Concierge, you will assist with managing the daily operations of the Concierge team to ensure a positive guest experience as well as playing a key role in promoting The Star Gold Coast as a leading entertainment destination.

What will my day look like?

Assisting the Chief Concierge to ensure that the highest standards of service are achieved and maintained
Manage and oversee the Concierge desk to ensure the daily operations are efficient and guests are responded to promptly
Supervising and adding value to the activities of all team members by providing leadership to ensure maximum productivity and guest satisfaction
Ensuring guest concerns are minimised by efficient handling in a timely and professional manner
Creating a positive work environment that facilitates team member motivation, builds morale and teamwork

What are we looking for?

Demonstrated 5 star hotel experience
Experience in a leadership position with the ability to motivate and engage the team
Excellent verbal and written communication skills
Flexible availability to work across a 7 day roster
A current open drivers' licence

What can we offer you?

30% staff discounts across our awardwinning venues on all 3 of our properties
FREE buffet meal with a new menu every day at our Employee Dining Room
Uniform prepared and ready for you daily on property
An organisation that values diversity, teamwork and bringing your best self
Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

About us
The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ's at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

Our Culture

The Star is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.