Customer Service Representative - Melbourne, Australia - Career Plus Recruitment Agency

Career Plus Recruitment Agency
Career Plus Recruitment Agency
Verified Company
Melbourne, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

If you have CFD background and have passionate in working in a Financial Services company, we would like to have you joining our client's Globally Trusted CFD Broker team.

They are now looking for a Temp Customer Service Representative to expand their dynamic team for their Chinese Desk.


Responsibilities:


  • Update and configure existing accounts according to client demand
  • Work closely with the Sales team to ensure client needs are met
  • Provide client support, including technical, operational, and basic trading
  • Respond to client queries relating to account management
  • Provide assistance in the creation and implementation of new procedures and processes

Requirements:


  • Bilingual with native speakers of Mandarin and excellent English skills
  • Diploma or Equivalent experience in the field is required
  • Minimum 6 month of trading, FX or general finance work experience is preferred
  • Excellent communication and interpersonal skills
  • Ability to troubleshoot and resolve client issues efficiently
  • Familiarity with financial regulations and compliance standards

Benefits:


  • Opportunity to work in a Globally trusted brand
  • Guidance and support provided
  • Grow your Finance Service Career in a market leading platform
  • Pet friendly work environment

Salary:
$ $35.00 per hour


Schedule:

  • Monday to Friday

Work Location:
In person
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