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- Ability to take initiative and problem solve any customer complaints.
- Attention to detail and ability to meet deadlines.
- Multitasking skills, manage assignments and be well organized.
- Sound keyboard skills and software skills.
- Comfort with change and ambiguity
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Business Contact Representative - North Sydney, Australia - Equifax
Description
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Business Contact Centre Representative is accountable, as part of a team, for managing calls and emails to support and assist our subscribers in regards to their use of our systems, products and services and the appropriate use and maintenance of our database. During these interactions, the representative is responsible for identifying and meeting the needs of the subscriber to ensure a
positive outcome.
What you'll do
What experience you need
What could set you apart
We believe that when we're at our best, we can do our best. Equifax offers policies and programs that support our employees' financial and personal wellbeing with additional leave days, hybrid working environment, employee assistance program and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life's pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
