Customer Service Officer - Melbourne, Australia - Zoom Recruitment

Zoom Recruitment

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About the Company
Australian owned Forwarder based in Tullamarine that offer a range of end
- to
- end logistics services, are currently looking for additional staff to join their friendly Customer Service team.

About the job

Reporting to the National Manager - Orders, this role will involve servicing a variety of small to medium sized customers.

This person will have daily contact with customers organising both their Import and Export requirements. This position can be either a temp or perm role for someone.

Responsibilities include;

Track and trace cargo movements
Status reporting and follow up with customers
Process and organised bookings
Liaise with overseas offices / and agents

Skills & Experience

We are preferably looking for someone with approximately 2-3 years experience in Freight Forwarding either from Operations or Customer Service backgrounds.

Knowledge of Incoterms, EDI Cargowise 1 is highly regarded.

What's in it for me

You will be welcomed by a warm and passionate team of professionals that will support you through ongoing training and management that will foster your career in Freight Forwarding.