- Diagnosing and resolving technical issues and requests in support of corporate computer hardware, software, network and telecommunication systems.
- Account maintenance (password resets, account unlocks, etc.)
- Troubleshooting of the Windows 11 & 10 standard operating environment, including the Microsoft 365 Office suite and the applications contained within
- Remote access (VPN and Portal access, token troubleshooting)
- Exchange mailbox issues and requests, mail client (M365) support
- Demonstrated keen interest in IT
- Excellent communication skills
- Proactive, self-starter approach
- Willingness to work on a on-call roster and occasional public holiday work
- IT Degree or Certification/working towards (desirable)
- One or more years' experience in a similar support role (desirable)
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Service Desk Analyst
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Centorrino Technologies Coburg, Australia Full timeAre You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies · At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work ...
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Gallagher Bassett Melbourne, Australia Full timeIntroduction · Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our orga ...
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Interactive Melbourne, Australia PermanentProvide Level 1 technical support to Interactives Managed Services customers across Australia, providing first call resolution or fulfillment where possible to meet agreed Service Level Targets. · Create and resolve Incident tickets on behalf of customers. Perform first level inv ...
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Found in: JobGet AU C2 - 3 days ago
VMCH City of Melbourne, AustraliaPermanent, full-time role within our growing Service Desk team · Enjoy a fantastic team culture plus development opportunities and career progression · Competitive salary, awesome NFP salary packaging benefits and hybrid work arrangements on offer · About the role · You will prov ...
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VMCH East Melbourne, Australia Full timePermanent, full-time role within our growing Service Desk team · Enjoy a fantastic team culture plus development opportunities and career progression · Competitive salary, awesome NFP salary packaging benefits and hybrid work arrangements on offer · About the role · You will prov ...
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Found in: Talent AU C2 - 1 hour ago
VMCH East Melbourne, Australia Full timeAbout the role · You will provide a combination of Service Desk and Desktop Support, with a focus on level 2 tasks, which tend to be more complex and will require consultation with various stakeholder across the organisation. Primary support will be provided over the phone; howe ...
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IT Systems Support Analyst
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Facilities Coordinator
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Gallagher Melbourne, Australia Full timeOverview · About the Role The Facilities Analyst is a full-time, permanent role based in our Melbourne CBD office. This on-site position plays a crucial role in ensuring the smooth operation of our Melbourne location. The Facilities Analyst oversees and completes various tasks, s ...
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Help Desk
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Healthscope Victoria, Australia Full time· Permanent Full Time Position · Friendly and supportive work culture · Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people? · Our IT department at Healthscope's head office ha ...
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Technical Business Analyst
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Woolworths Limited Melbourne, AustraliaCareer Opportunities: Technical Business Analyst · Requisition ID 971895 - Posted - New and Partnership Businesses - VIC - Full-time - Information Technology · Discover an online shopping experience like no other with MyDeal – the premier Australian retail marketplace that has ...
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Business Analyst Manager
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Farm Credit Services City of Melbourne, AustraliaAre you looking for a career opportunity to lead a team and implement business solutions to drive transformation through technology? · Overview -Horizon Farm Credit is actively seeking a Business Analyst Manager to join our team. Qualified candidate may work in any available Hori ...
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Oorwin Melbourne, Australia(Global Oil Gas) Accounting Specialist - Credit & Market Analysis · Apply · Posted Date: 04/27/2024 · Status: Active · Job Type: Full Time · City: Melbourne, VIC · Country: Australia · Primary Skills: Financial,Risk,Corporate,Bank,FX,Hedging,Interest · Experience: 10-15 ...
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Systems Analyst closing Date Extended
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T-net British Columbia Victoria, Australia Full timeA great opportunity to take the next step in your career MINISTRY OVERVIEWDedicated to making life better for people in British Columbia, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. · CITZ delivers accessible, multi-channel services, throu ...
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Aggreko Generator Rentals Melbourne, Australia Full timeAt Aggreko, we provide energy solutions so communities can thrive and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it. · We are hiring immediately for Regional IT Analyst based in Melbourne. · Responsible for providing firs ...
Service Desk Analyst - Scoresby, Australia - Leidos
Description
Job DescriptionYour New Role
Act as the principal point of contact (via phone or email) for customer queries or technical issues in the provisioning or use of Corporate IT systems. Interface with end users to handle tasks of a routine nature such as researching and answering questions regarding system function and usage.
This role is primarily responsible for:
Such tasks may include (but are not limited to):
About You and What You'll Bring
For us in this role it's all about attitude. We know we can teach a lot of what we do in this function, but if you're willing to learn, open to taking on feedback and a participating team member, we're willing to put the time in you to help grow your career.
A couple of things that would be great:
Applicants must be Australian Citizens and willing to obtain and hold a Baseline AGSVA security clearance.
Additional InformationWhat You'll Love
You will be valued, included and supported. So if you are open-minded and keen to Be the difference, we look forward to welcoming you.
Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.