- Experience with Microsoft's Cloud offerings, M365, Azure and InTune as well as proficiency in all Windows operating systems.
- Proficiency with PowerShell and Group Policy plus experience managing Active Directory, Exchange and Exchange Online.
- Strong networking skills to troubleshoot WAN, LAN and Wi-Fi issues and experience managing networked printers.
- A rewarding and supportive work environment, with opportunities for professional development and career progression.
- A competitive salary, with salary packaging benefits that can increase your take-home pay.
- A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave.
- Employee assistance program including employee, manager, career, conflict, nutrition and lifestyle, money, family, and legal assistance.
- Discounted private health insurance and discounted school holiday care support.
- A chance to make a positive difference in the lives of older people and the community.
-
Service Desk Support Analyst
Found in: Talent AU C2 - 6 days ago
VMCH East Melbourne, Australia Full timePermanent, full-time role within our growing Service Desk team · Enjoy a fantastic team culture plus development opportunities and career progression · Competitive salary, awesome NFP salary packaging benefits and hybrid work arrangements on offer · About the role · You will prov ...
-
Senior Business Analyst
Found in: Talent AU C2 - 20 hours ago
VMCH East Melbourne, Australia Full timeAbout the role · We are looking for a Senior Business Analyst to lead the review of clinical systems across VMCH. · As a Senior Business Analyst, you will be responsible for planning and managing the review process, engaging and communicating with stakeholders across VMCH, colle ...
-
Senior Business Analyst
Found in: Talent AU C2 - 6 days ago
VMCH East Melbourne, Australia Full timeNewly created, business critical role to review clinical systems across VMCH · Permanent, full-time role | East Melbourne location | Hybrid work arrangements · Enjoy a fantastic team culture and excellent NFP salary packaging benefits · About the role · We are looking for a Senio ...
-
Finance Analyst
Found in: Talent AU C2 - 19 hours ago
St Vincent's Hospital Melbourne East Melbourne, Australia Full timeJob Description: · Fitzroy location · Friendly and supportive team environment · Full time, permanent position · About the Role · You will be partnering with operational managers to ensure sound financial management, accurate budgeting and forecasting, and to support strategic de ...
-
BI & Data Integration Analyst
Found in: Talent AU C2 - 6 days ago
Gallagher East Melbourne, Australia Full timeIntroduction · Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection ...
Service Desk Support Analyst - East Melbourne, Australia - VMCH
Description
About the role
You will provide a combination of Service Desk and Desktop Support, with a focus on level 2 tasks, which tend to be more complex and will require consultation with various stakeholder across the organisation. Primary support will be provided over the phone; however, you will also be required to provide onsite support as required.
At VMCH, the ITSS team has a strong commitment to improving service delivery. You will contribute to this goal by Identifying service improvements, managing problem tickets, and assisting with reporting through automation, competence building and knowledge sharing.
About you
You understand the need for urgency in the resolution of ICT problems/issues and have the enthusiasm and desire to provide top level support in a helpful and respectful way.
Your exceptional communication and interpersonal skills will come in handy as you explain operational procedures, provide information, and liaise with a variety of stakeholders.
You're definitely a team player, but also have the ability to work autonomously and use your initiative to make independent decisions to resolve technical problems.
Last, but not least, you have excellent time management skills and the ability to prioritise effectively to meet deadlines in a high-pressure environment.
To be successful you'll need the following:
Why VMCH?
Because the people we employ make it a great place to work In addition, VMCH will provide you with:
