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    Fast Track Case Manager - Sydney, Australia - EML (Employers Mutual Limited)

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    Full time
    Description

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

    THE OPPORTUNITY

    The purpose of this role is to pro-actively finalise workers compensation claims and manage a portfolio of non-significant workers compensation claims in accordance with EML's guidelines, policies and procedures.

    This will be a full time permanent position based in the Sydney George Street office.

    YOUR RESPONSIBILITIES

  • Reviewing and analysing each claim in your portfolio and making appropriate claims management decisions in accordance with EML policies, procedures and compliance requirements
  • Developing, monitoring and updating Claims Management Plans (CMPs) to achieve positive Return To Work (RTW) goals
  • Forecasting, developing and implementing strategies to overcome potential barriers in order to ensure a timely and durable RTW for the injured worker
  • Developing a working understanding of the relevant legislation or policy
  • ABOUT YOU

  • Proficient in Microsoft Office applications including Word, Excel and Outlook
  • You will come from an administration, office or customer service background
  • Ability to accurately use multiple software in a high volume and fast paced environment
  • Effectively manage your time in order to achieve deadlines within required timeframes
  • Strong attention to detail and a sense of urgency
  • WHAT WE OFFER

    We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

    EML provides career opportunities and great employee benefits, including :

  • A vibrant, collaborative innovative team culture
  • Flexibility with opportunity to WFH when you are fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our Rewards Hub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success.
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave, plus super
  • We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.


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