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    Director-client Services Job In Canberra, Australia - Virtusa

    Virtusa
    Virtusa Canberra, Australia

    1 week ago

    Default job background
    Full time
    Description

    Client Relationship Management:

    • Develop and nurture strong, long-term relationships with clients.
    • Understand clients' unique challenges, goals, and needs to provide tailored solutions.
    • Act as the primary point of contact for clients, ensuring excellent service and communication.
    • Understanding Retail/Business banking , Credit unions and superannuation1.

    Sales and Business Development:

    • Identify opportunities for upselling and cross-selling additional services or solutions.
    • Collaborate with the sales and technical teams to create customized proposals and solutions.
    • Continuously seek new opportunities to expand our presence in IT sector.2.

    Account Planning:

    • Develop account plans and strategies for each client, outlining objectives and tactics.
    • Monitor and report on account performance, revenue, and key performance indicators (KPIs).3.

    Market Research:

    • Stay informed about industry trends, market changes, and emerging technologies.
    • Use market insights to make strategic recommendations and adapt our offerings.
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