Infrastructure Application Support Specialist - Mulgrave, Australia - Ambition Group

Ambition Group
Ambition Group
Verified Company
Mulgrave, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description

Infrastructure Application Support Specialist

Responsibilities:


  • Support/Coordinate IT issues
  • Incident Management.
  • Support Problem Management process.
  • IT Operational Reporting and regular updates to the Management team.
  • Liaise with Local/Remote IT Support Services Teams to drive issues to resolution.
  • Liaise with the Applications Release Teams regarding Production deployment issues.
  • Support Security and Compliance requirements

Qualifications:


  • Tertiary qualifications in IT

Skills/ Experience:


  • Application Support experience in a medium/large company (preferred)
  • At least 3 to 5 years' experience working in an Application Support or systems administration role
  • Strong problem solving / troubleshooting skills
  • Strong customerfacing and interpersonal skills complimented by effective written and verbal communication skills
  • Use initiative and be selfmanaging within a team environment
  • Ability to work with a wide range of stakeholders in a variety of time zones
  • Ability to prioritize, multitask and work under pressure
  • Have a good understanding of IT infrastructure and IT security topics

Job details:

Posted 13 February 2023

SalaryNegotiable

LocationMulgrave

Job type Contract

DisciplineTechnology & Transformation

Reference263248

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