Infrastructure Application Support Specialist - Mulgrave, Australia - Ambition Group

Ambition Group

Verified Company

Mulgrave, Australia

1 week ago

Posted by:

Olivia Brown

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Description

Infrastructure Application Support Specialist

Responsibilities:

Support/Coordinate IT issues
Incident Management.
Support Problem Management process.
IT Operational Reporting and regular updates to the Management team.
Liaise with Local/Remote IT Support Services Teams to drive issues to resolution.
Liaise with the Applications Release Teams regarding Production deployment issues.
Support Security and Compliance requirements

Qualifications:

Tertiary qualifications in IT

Skills/ Experience:

Application Support experience in a medium/large company (preferred)
At least 3 to 5 years' experience working in an Application Support or systems administration role
Strong problem solving / troubleshooting skills
Strong customerfacing and interpersonal skills complimented by effective written and verbal communication skills
Use initiative and be selfmanaging within a team environment
Ability to work with a wide range of stakeholders in a variety of time zones
Ability to prioritize, multitask and work under pressure
Have a good understanding of IT infrastructure and IT security topics

Job details:

Posted 13 February 2023

SalaryNegotiable

LocationMulgrave

Job type Contract

DisciplineTechnology & Transformation

Reference263248