Underwriting Assistant, Major Accounts Division - Melbourne, Australia - Chubb INA Holdings Inc.

Chubb INA Holdings Inc.

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Chubb is the world's largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Your Role:

The primary purpose of this role is to assist the Underwriting team and deliver a high quality client service by supporting ownership of the operational functions of the team allowing them to focus on production and underwriting.

This includes (but is not limited to) tasks such as entering data into underwriting and various other systems required to track business, reviewing policy document, handling broker, accounting or policies queries and working with underwriters to review renewal and new business submissions.

Your Responsibilities:

Process Management and Customer Service

Act as first point of contact for processing of complex business

To liaising with operations to resolve queries regarding New Business submissions to ensure these are registered in a timely manner

To review Name Clearance results to ensure Chubb's reserving rights are maintained

To prepare Underwriting files for both Renewal and New Business (including but not limited to inputting data into Underwriting system, compiling market research and completing raters)

To liaise with brokers and internal departments for credit control, claims and risk information

Review of policy documents produced by Operation. Creation of ad hoc documents

Assisting with the reconciliation of aged finance items

Ensure underwriting files are complete and fulfil audit requirment and mange transition of policies into the National Underwriting Centre

To ensure policy tracking/workflow tools are accurate and reflect current status of policy at all times

Support the development and implementation of business processing tools by acting as SME and assisting in requirements gathering and UAT

Any other ad hoc duties allocated by the Team Leader

Qualifications:

Your Skills & Experience:

Competent in Microsoft Office and Outlook. Excellent general computer literacy
Effective communication and interpersonal skills both in verbal and written forms
Strong customer service skills and customer centric attitude
Strong attention to detail and the desire to deliver and improve quality
Problem resolution and decision making skills
Ability to work in a team environment as well as on own initiative
Experience working to deadlines/SLA's
Pro-active involvement with department objectives & service level
A collegial and constructive approach to working with and supporting colleagues within a team environment
Well-developed analytical and organizational skills

Desirable:

University bachelor's degree or equivalent

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally.

Some additional benefits offered include a flexible working approach via our "My One Thing" initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

Flexible Work Arrangement