Applications Support - Canberra, Australia - Kirra Services

Kirra Services Canberra, Australia

1 week ago

Description

Applications Support & Administration Officer

3rd July, 2023

The Applications support & administrator role reports to the Manager, Service Delivery.

This role works collaboratively as part of the Information Communication and Technology team and the primary responsibilities include application support, administration and testing of IBA's business applications.

Duties:

Provide level 2 support for IBA's business applications including IBM Tririga, Infosys Finacle and Technology One.
Liaison with team members, vendors, and service providers as necessary to ensure the ongoing effective operation of applications
Configuration of minor system enhancements
Development and maintenance of system and user documentation
Service validation and system testing
System Administration tasks including user management
Assist in the development of continuous improvements programs
Other duties as required

Required capabilities:

Knowledge & Experience

Sound knowledge of IT fundamentals
Experience working within a support environment
Prior experience working within an application support or administration role highly desirable

Skills and attributes

Strong communication skills and the ability to foster positive relationships with technical and non-technical colleagues
Ability to navigate technology with ease
Analytical mind with the ability to diagnose problems and find solutions

Prerequisite requirements

Relevant certifications to support your experience will be beneficial.
The successful applicant must hold or be willing to undergo a security clearance to level of Baseline as a condition of employment.
To satisfy character requirements applicants must undergo a police records check.

First Name

Last Name

Phone Number

Are you an Australian Citizen

Yes

Do you hold a current AGSVA Security Clearance?

Yes

Current or previously held Security Clearance.

Baseline

NV1

NV2

Other

N/A

Are you willing to complete a Police/Criminal History Check?

Yes

Do you hold a current drivers license?

Yes

Do you have the ability to work an after hours roster (7am-7pm)?

Are you currently represented by another recruitment agency? If so, please list below.

Are you currently employed?

What is your notice period for your current employer?

Kirra Services is a Supply Nation Certified ICT Service Provider. Specialising in Hardware and Software procurement for Government, Corporate, SME and Not-for-Profit Sectors. Services include consulting, recruitment and project management.

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Applications Support - Canberra, Australia - Kirra Services

Description

Applications Support & Administration Officer