Application Support Analyst - Canberra, Australia - Experis

Experis

Verified Company

Canberra, Australia

6 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

ROLE:
Application Support Analyst

LOCATION:
Canberra, Sydney, Melbourne

CONTRACT: 12 months, 12 months extension

REQUIREMENT:
Australian Citizen

RATE:
$520/day

OVERVIEW
We are recruiting on behalf of a Federal client for multiple Application Support Analysts based in Canberra, ACT. This is a contract opportunity commencing 2024 with 12 months initial and 12 months extension.

Duties

Utilise technical expertise and specialist knowledge of business rules to investigate and resolve ICT system issues.
Strong verbal and written communication skills to liaise with business staff, technical teams and customers.
Ability to work closely and communicate clearly with multiple internal stakeholders and external vendors in the identification and rectification of issues.
Perform validation on complex business problems by differentiating between system issues (IT) or business rule (operational) issues.
Perform occasional data analysis and reporting in excel, including identifying trends and root causes in data.
Ability to understand and support replication and testing of issues to support SIT, UAT and BVT.
Perform tasks required to support release cycles to support business functions.

ESSENTIAL CRITERIA

Demonstrated experience in supporting either SAP or Salesforce platforms.
Demonstrated ability to liaise with and manage internal and external stakeholders to achieve a business outcome.

NEXT STEPS

Andy Tao

Aboriginal and Torres Strait Islander people are encouraged to apply._
Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup_

State:
QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q

State:
QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D

State:
SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856