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Warwick Farm

    Service Advisor - Warwick Farm, Australia - Peter Warren Automotive

    Peter Warren Automotive
    Peter Warren Automotive Warwick Farm, Australia

    4 days ago

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    Description

    Peter Warren Automotive is one of Australia's largestmulti-franchise automotive dealer groups. Founded in 1958, we haveexpanded across South West Sydney, North Shore, Regional NSW,Northern NSW, Melbourne and throughout South East Queensland. Withsome of the finest vehicle brands in the world we cover all aspectsof vehicle ownership. With over 1,800 employees across NSW and QLD,we are focused on growing and developing a career path for all ouremployees.

    About the Role
    We are seeking a motivated and enthusiastic Ford ServiceAdvisor to join our team on a full-time basis in WarwickFarm.

    As a Service Advisor, you will be someone who enjoys achallenge, working in a team environment with great customerservice skills.

    Responsibilities:

    • Being the first point of contact for our customers, you willdetermine their requirements

    • Liaising with the workshop and parts departments

    • Quote repair jobs and liaise with customers ensuring they aregiven the best possible Customer Service experience


    • Meeting and exceeding manufacturers CSI targets

    Requirements for the role will involve thefollowing:

    • Experience in a similar role within a Retail Automotive ServiceDepartment

    • Excellent communication, numeracy and customer service skills

    • Willing to go above and beyond to exceed customerexpectations

    • Sound automotive technical knowledge

    • Knowledge of ERA-Power DMS preferred but not essential

    • Punctual and reliable

    • Have a professional attitude and be well organised

    • Current driver licence

    • Be able to work in a team environment


    • Demonstrate care and attention to detail


    • Have the right to work in Australia with residencyentitlements

    What we offer:

    • Attractive salary and commission package


    • The opportunity to work in a well established company with anexcellent reputation for customer service


    • A dynamic and friendly work environment


    • Career opportunities that only come with working within one ofthe largest automotive companies

    If you are ready to take the next step in your career, and thinkthis role is right for you, apply today by taking the time tocomplete our online application.

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