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    Program Manager - Sydney, Australia - BDO

    BDO
    BDO Sydney, Australia

    2 days ago

    Default job background
    Permanent - Part time
    Description

    Current opportunity

    The role of the BDO Connect Manager is to implement the strategyand action plan for BDO Connect nationally.

    Duties andResponsibilities:

    • Support the implementation of the national 'go-to-market' program by creating BDO Connect's value proposition, a national communication plan, an annual national events program, and establishing a Member Portal.
    • Support the development of an education program to advise internally of BDO Connect, its purpose, target audience, and value proposition.
    • Support the development of national member growth initiatives.
    • Support the communication plan execution by creating regular BDO Connect content for the internal Monthly Office Newsletter and conducting web changes or updates (as required)
    • Support award application campaigns.
    • Develop communications as required, and review success to ensure they are adding value.
    • Directing the planning and execution a variety of in-person and online events including event follow-ups and reporting in conjunction with the Events & Partnership team.
    • Manage partnerships, agreement terms and engagement/agreement letters for BDO Connect
    • Create a feedback mechanism to measure and monitor member engagement, survey.
    • Review and develop BDO Connects processes to ensure member satisfaction.
    • Implement and manage BDO Connect's Young Professionals Group, BDO Connect's Women's Group and discussion groups.
    • Implement and optimise data processes and reporting to ensure accurate and timely insights into the BDO Connect program's effectiveness.
    • Maintain and manage membership data in the CRM, and use the data to tailor planning process accordingly incl. membership numbers reporting in conjunction with the Data & Systems team.
    • Answering/referring/follow up of member queries and data entry process and fields for BDO Connect members.
    • Financial reporting – Power BI dashboard, encouraging and capturing the correct data.
    • Assist with development of BDO Connect budget.
    • Record and maintain national and expense trackers and provide reports.
    • Process expenses and purchase orders for BDO connect.

    What you'll need to succeed

    • Excellent interpersonal and verbal/written communication skills.
    • Excellent personal presentation.
    • Client focused approach and a 'can do' attitude.
    • Strong commitment to quality service.
    • Is willing and driven, takes a proactive approach.
    • Works collaboratively to achieve a positive team outcome.
    • Excellent organisation and time management skills.
    • Ability to deal with people at all levels.
    • Confidence in collaboration across various teams and departments.
    • Able to independently manage projects in line with role objectives.

    Qualifications and Experience required:

    • Experience in a similar role/background
    • Proficiency in MS Office applications
    • Proficiency with databases
    • Experience with membership networks preferred.
    • Experience with events and partnerships

    What we will offer you

    BDO offers professional development, collaborative culture,workplace flexibility, global career growth opportunities and anindustry-competitive salary package.

    We are committed to building your technical, advisory,leadership, and management skills, and balance work with promotinghealth, wellbeing, workplace giving and social activities. At BDO,we want you to enjoy what you do and the community of colleaguesand clients you work with.

    As a firm, we embrace an inclusive culture and value thedifference and unique perspective of every individual. We are proudto be named an Inclusive Employer by Diversity Council Australia(DCA).

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