- Investigate and provide solutions to complex issues
- Deliver high quality customer service in the form of 2nd line support
- Writing up requirements for new features and functionality
- Assess existing functionality and recommend areas for improvement
- Documenting supporting content and release notes
- Analyse and document processes
- Identify and evaluate inefficiencies and recommend optimal business practice and system functionality/ behaviour
- Troubleshoot problems in a timely manner
- Product development review (UAT/ QA) for software fixes and new features
- Work collaboratively with customers and development throughout the lifecycle for new features
- Extensive experience in international logistics or related logistics/ supply chain areas coupled with technical knowledge
- Experience using our flagship product, CargoWiseOne forwarding modules is beneficial
- Strong communication and collaboration skills
- Can demonstrate self- driven learning and self- development
- Software product background is advantageous
- Stakeholder management experience
- Experience with agile software methodologies is useful
- Ability to think critically and give constructive feedback on ideas
- Good customer service manner when providing support to our clients via incidents
- Collaborative team player
- High attention to detail
- Positive attitude and always looking at making things better
-
Product Specialist
Found in: Talent AU C2 - 5 days ago
Six Degrees Executive Sydney, Australia permanentWe're excited to partner with a prominent family-owned Australian coatings company in search of a Product Specialist to join their marketing team. With a global presence across Australia, North America, New Zealand, Southeast Asia, and the Pacific Islands, they lead the industry ...
-
Product Specialist
Found in: Talent AU C2 - 23 hours ago
Keegan Adams Sydney, Australia Full timeWe're partnering with a Global Investment Firm who are seeking a Superannuation Product Specialist to join the wider Master Trust team. In this role, you will be supporting the firms product strategy by managing the entire product collateral process. This is an excellent opportun ...
-
Product Specialist
Found in: JobGet AU C2 - 5 days ago
Device Technologies Australia Pty Ltd. Sydney, AustraliaSince 1992, Device Technologies has been dedicated to improving patients' lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world.Over 30 years, Device Technologies has develope ...
-
Product Specialist
Found in: Talent AU C2 - 5 days ago
Device Technologies Australia Pty Ltd Sydney, AustraliaAbout us... · Since 1992, Device Technologies has been dedicated to improving patients' lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologi ...
-
Product Specialist
Found in: Talent AU C2 - 1 day ago
EP Healthcare Sydney, Australia Permanent / Full timeThe Company · Our client is an Australian owned Medical Technology Company with multiple divisions across Australia and New Zealand. This role is under the Gynaecology Portfolio and includes a number of well-respected products. They pride themselves on delivering the highest lev ...
-
Product Specialist – CRM
Found in: Talent AU C2 - 2 days ago
WiseTech Global Sydney, AustraliaProduct Specialist – CRM · At WiseTech Global, our people and teams worldwide are aligned in our vision to create the operating systems for global logistics. Our customers use our software to run their global logistics businesses and part of this end to end solution is our CRM m ...
-
Product Support Specialist
Found in: Talent AU C2 - 3 days ago
Livewire Markets Barangaroo, Australia Full timeJob Description · What's the role? · This entry level position reporting into the Head of Product and working directly alongside Senior Product Managers is an opportunity to kick start your career on a pathway towards becoming a Product Manager. As an important member of the Prod ...
-
Post Production Support Specialist
Found in: JobGet AU C2 - 3 days ago
Knewin Sydney, AustraliaWhat we are looking for · The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the applicatio ...
-
Product Specialist – Air Freight
Found in: Talent AU C2 - 7 hours ago
WiseTech Global Sydney, AustraliaJoin our dynamic team at our Sydney Head Office, where over 30 dedicated teams, each specialising in logistics solutions, are committed to tackling complex challenges within the industry. We are seeking a Product Specialist with a deep understanding of air cargo processes to leve ...
-
Post Production Support Specialist
Found in: Talent AU C2 - 6 days ago
State Street Sydney, Australia Full timeWhat we are looking for · The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the applicatio ...
-
Post Production Support Specialist
Found in: Talent AU C2 - 7 hours ago
State Street Corporation Sydney, Australia Full timeWhat we are looking for · The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application ...
-
Product Classification Specialist – Pharmacy
Found in: Talent AU C2 - 1 day ago
IQVIA North Sydney, Australia Full timeThis position is contract-based and will conclude upon the completion of the project. We welcome both part-time and full-time applicants who are based in Sydney. · A major part of our business at IQVIA is providing healthcare data to our clients via business intelligence soluti ...
-
Global Markets Production Services Specialist, Application Production Services
Found in: Talent AU C2 - 7 hours ago
77-7777344 Default Company for Hong Kong Sydney, Australia Full timeJob Description: · About Bank of America · Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. a ...
-
Insurance Linked Securities Product Specialist
Found in: Talent AU C2 - 6 days ago
Swiss Re Sydney, AustraliaAbout the Role · You will work between the Portfolio Management and Business Development teams to deliver technical responses and insights to a range of partners around the World. · Key responsibilities include: · Ensure successful and timely response to ad hoc investor question ...
-
Production Specialist
Found in: beBee S2 AU - 1 day ago
MACQUARIE UNIVERSITY - SYDNEY AUSTRALIA Ryde, Australia Full timeThe Faculty of Science and Engineering is seeking an experienced media production specialist who thrives when working in (or strives to work in) all forms of modern media including video, audio, still photography, graphic design, and 3D/VR technologies. We also work closely with ...
-
Insurance Linked Securities Product Specialist
Found in: beBee S2 AU - 6 days ago
Swiss Re Sydney, AustraliaAre you passionate about Insurance Linked Securities (ILS)? Do you bring a confirmed results-oriented & can-do demeanor? Are you looking to deliver the best of your skills and are comfortable working in an area that is fluid and dynamic? If so, our Alternative Capital Partners (A ...
-
Product Specialist III
Found in: Talent AU C2 - 7 hours ago
Thermo Fisher Scientific North Ryde, Australia Full timeJob Description · Job Title: Product Specialist, Clinical & Pharmaceutical Microbiology NSW · Reports to: Commercial Leader, Microbiology · Group / Division: Thermo Fisher Scientific ANZ · Career Band: 06 · Position Location: Sydney · Position Summary: · The Product Specialist i ...
-
Product Specialist III
Found in: Talent AU C2 - 7 hours ago
Thermo Fisher Scientific North Ryde, Australia Full time: Sales Execution · • Achieve monthly, quarterly and annual targets · • Provide an accurate sales forecast for the Clinical & Pharma Microbiology business areas · • Craft and implement effective business territory plans · • Use data analysis tools to optimise sales and margin ...
-
Product Specialist
Found in: Talent AU C2 - 7 hours ago
Miller Leith Parramatta, Australia Full timeThe Company · Miller Leith are excited to be working with a world leader in in-vitro diagnostics, and are inviting applications for two position's of Product Specialist who will manage the the QC portfolio and Biochip Array Technology based in Sydney, NSW. Their mission is to cre ...
-
Product Specialist
Found in: Talent AU C2 - 3 days ago
Coates Hire Smithfield, Australia Permanent Full timeAbout us · Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. · You' ...
Product Specialist - Sydney, Australia - WiseTech Global
Description
In our Sydney Head Office, we have around 30 teams (plus sub-teams) tasked with solving deeply complex industry problems. We are looking for an expert in freight forwarding to use their deep knowledge to help steer development of our industry leading software. We offer the opportunity for individuals to rotate through our teams, gaining valuable and holistic overview of our product and industry, which means you can broaden your experience in other areas including teams specialising in Carriers, Customs and Warehousing to name a few. The rotations program fosters and enables a profound learning and up-skilling opportunity.
Our Product Specialists are problem solvers and subject matter experts. They work with our customers to understand their issues, identify the root cause, and work with our developers to provide a solution. They bridge the gap between business and technology, and make sure that we truly understand what our customers need.Together we will change the world of logistics, one innovation at a time.
The Responsibilities
About You
You are a clear communicator and an attentive listener, with a knack for finding the root cause behind every problem. You thrive in challenging situations, and you appreciate the dynamics of a flexible, flat-structured work environment. You possess the ability to look beyond the surface of an issue.
Your knowledge and Understanding
