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North Ryde

    Product Specialist III - North Ryde, Australia - Thermo Fisher Scientific

    Thermo Fisher Scientific
    Thermo Fisher Scientific North Ryde, Australia

    1 day ago

    Default job background
    Full time
    Description
    :

    Sales Execution
    • Achieve monthly, quarterly and annual targets


    • Provide an accurate sales forecast for the Clinical & Pharma Microbiology business areas


    • Craft and implement effective business territory plans


    • Use data analysis tools to optimise sales and margin metrics for customer accounts


    • Ensure feedback including win/loss reasons, competitor intelligence and market knowledge is provided to the Product Management and broader sales teams


    • Understand the broader business areas and generate leads, driving a whole of business approach Product Specialist Expertise


    • Gain a strong understanding of the customer's requirements and application needs on a technical level, to ensure the most suitable solution is proposed


    • Understand the regulatory environment these products and customers work within


    • Assist Product Management team to ensure inventory and product forecasting targets are met and customer/marketing expectations are achieved.


    • Conduct product demonstrations, seminars and participate in customer engagement activities to support the growth strategy


    • Work with Technical and Service teams to resolve customer technical issues to high customer happiness


    • Attend training events to ensure skills are maintained up-to-date and relevant for maximum benefit to the customer


    • Attend relevant industry scientific meetings and conferences

    Pipeline and Opportunity Management


    • Maintain an accurate opportunity funnel for all assigned product, including closure dates and completed sales process (customer engagement, next steps, competition etc)


    • Maintain a forecast for the assigned product lines to an accuracy of +/- 10% on a monthly basis,


    • Maintain a record of customer visits and interactions using the CRM platform completed by the end of each week

    Frequent Contacts :

    Internal
    • Senior Management
    • Sales Managers
    • Product Managers
    • Technical Support Specialists
    • Product Specialists
    • Service teams
    • Account Managers
    • Customer Service
    • Purchasing and Supply Chain
    • Finance

    External
    • Customers
    • Key Opinion Leaders
    • Professional Groups and industry Bodies
    • Trade Show/conference attendees

    Minimum Requirements/Qualifications :


    • Tertiary qualifications in Science or related subject area is important


    • Experience in a Microbiology laboratory or commercial Microbiology setting.


    • Previous experience selling Microbiology reagents and consumables is highly regarded


    • Technical understanding of markets, particularly within clinical and pharmaceutical laboratories


    • Strong understanding of the Sales process with consistent track record to achieve results


    • Experience working with Microsoft Office Suite and CRM system

    Skills & Attributes


    • Highly motivated and resourceful individual who is driven by results


    • Ability to work autonomously and to position creative solutions


    • History of outstanding customer follow up is crucial


    • A solution-focused individual able to prioritise time and effort to deliver beyond customer expectations


    • An ability to think strategically and transform strategy into implemented tasks


    • Excellent numeracy, literacy and verbal communication skills with a fastidious attention to detail


    • Strong communication skills, the ability to prioritise based on key result areas, to lead time effectively and meet agreed deadlines


    • An initiative taker who has a hard-working, upbeat and positive demeanor

    Other Job Requirements:


    • Implement OHS policies and procedures and ensure a safe and balanced workplace environment


    • As this position requires time on the road, a current driving license is a prerequisite


    • The role covers regional customers; therefore regular travel is required (Approx.. 30%)


    • Travel to attend training sessions/conferences/occasional activities.

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