Aps6 Ict Business Support Manager - Canberra, Australia - AIHW Australian Institute of Health & Welfare

AIHW Australian Institute of Health & Welfare
AIHW Australian Institute of Health & Welfare
Verified Company
Canberra, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description

Position:
ICT Business Support Manager


Classification:
APS Level 6


Location:
Canberra ACT


Job Reference:
#043_05/23


Group:
Information and Communication Technology Group


Unit:
Operations and Platforms Unit


Salary:
$90,505 - $100,051 plus superannuation


Engagement Type:
Ongoing | Full-time


Advertised:
Commonwealth Gazette (Monday, 8 May 2023)

Closing Date: 11:30pm Sunday, 21 May 2023

More information:
Visit our Careers Page and the AIHW Enterprise Agreement

This recruitment exercise may be used to fill similar positions in the Information and Communication Technology

Group or within the Institute over the coming 18 months.

About the AIHW

The Australian Institute of Health and Welfare (AIHW) provides reliable, regular and relevant information and

statistics on Australia's health and welfare.

We are committed to providing high quality, national data and analysis across the health, housing and

community services sectors. This covers a wide range of areas, from health and welfare expenditure,

hospitals, disease and injury, disability and mental health, to ageing, disadvantaged and vulnerable

populations, homelessness, and Indigenous health and welfare.

The AIHW Difference

The AIHW's APS Employee Census results attest to our positive and supportive workplace culture. We are an

inclusive, flexible, and productive workplace where people are treated with respect and courtesy, and diverse

and unique attributes are recognised and valued. Our results also show that we achieve top ten rankings in

staff engagement, leadership, communication, innovation, and wellbeing scales out of 101 APS agencies.

We offer a range of benefits including:

  • access to flexible working arrangements to support your work/life balance
- attractive remuneration packages including generous superannuation and leave provisions
- challenging and fulfilling work where you can use your skills and expertise
- opportunities for professional development including study assistance

Aboriginal and Torres Strait Islander people(s), people with disability, LGBTIQA+, neurodiverse people and

people from diverse cultural and linguistic backgrounds.

The AIHW has offices in Canberra and Sydney and offers remote work opportunities for many roles.

For more information, visit the Benefits of working for the AIHW page of our website.

Position Summary

The Information and Communication Technology Group (ICTG) delivers the business infrastructure that

supports the other Groups in the discharge of their statistics and information responsibilities. Within ICTG,

the ICT Operations and Platforms Unit provides the ICT infrastructure necessary to support the AIHW's

evolving and expanding business requirements as well as supporting ICT security and project initiatives.

AIHW's rich mix of technologies, coupled with the Institutes' dynamic and nationally significant work program,

makes for a challenging and exciting work environment. The ICT Operations and Platforms Unit works closely

together to exploit their diverse range of talents and skill sets to find new and innovative approaches to meet

these challenges.

This role sits within the ICT Operations and Platforms Unit and will be responsible for managing the technical

support, processes, and administration of AIHW's Secure Environments. These secure environments are

used to share datasets with internal AIHW staff and external clients for collaborative research and analysis.

APS6 ICT Secure Environments Technical Administrator

As the Secure Environment Administrator, you will be primarily responsible for managing and administering

the data and Environments.

  • Work as part of a small team to provide and maintain a high quality, client focused service for sharing
sensitive data.

  • Coordinate ICT operations with business and project needs.
  • Provide operational support to users, particularly training users in policy, process, and system
capability.

  • Provide system maintenance (Windows & Linux) and scripting support for both.
  • External client communications.
  • Plan, manage, and lead work to develop, test and implement data infrastructure projects.
  • Provide detailed advice and options on systems and environments, including enhancements and
specifications for new environments, to meet business needs.

  • Represent the AIHW at meetings, conferences or seminars and liaise with people both inside and
outside the AIHW.

effectively manage priorities and communicate with a wide range of stakeholders. They will also be able to

learn about the agreements about the specific agreements that AIHW has with external clients in regard to

sharing sensitive data.

Selection Criteria


  • Experience in, or knowledge of, secure data environments and/or cloud-based platforms and
services.


  • Experience in Windows and Linux system maintenance as well as writing and maintaining scripts for
both is mandatory and a key component of the role. Knowledge of Nutanix is desirable.

•Well-
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