Customer Service Officer - Sydney, Australia - Hudson Australia

Hudson Australia
Hudson Australia
Verified Company
Sydney, Australia

3 days ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description
flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details.


About the role:


  • Open position across Sydney
  • Fulltime hours
  • Jobs are in urban locations and close to public transport: Elizabeth St location
  • Easy to fill timesheet, ontime weekly payment, and option for Real-Time Remuneration

As Customer Service Officer
, your responsibilities will include:

  • Display intermediate computer literacy skills and the ability to follow a process/script
  • Build strong relationships with new and existing customer
  • Process and track orders, and assist clients with transactions and inquiries
  • Work effectively as part of a team environment to achieve own and team objectives
  • Manage time and organise own workload against performance expectations
  • Ensure all administrative compliance requirements, data entry and an efficient client engagement journey are met.

Requirements:


  • 1 year of call centre or inbound or outbound call experience is needed to apply.
  • Ability to work under pressure in a highly agile and fast pace operational environment.
  • Solves problems while following a clear set of guidelines and rules.
  • Demonstrates resilience and calm when dealing with complaints or challenging situations.
  • Professional demeanour with a high level of integrity.
  • Experience working in a call centre environment is desirable but not necessary.


We are looking for a customer service superstar with excellent communication skills and a proven ability to communicate effectively and sensitively with a diverse range of people.


As a flexhive member, enjoy benefits like 50+ retail savings, preferred super fund rate, and access to our learning platform (coming soon).

By joining our talent pool, you'll be considered for multiple job opportunities.


Our 4-step process:

  • Submit Application
  • Complete Work Preference Survey
  • Virtual FacetoFace Interview
  • Onboarding Training
**flexhive by Hudson opens a world of flexible jobs at your fingertips. We employ 100+ staff, pay over 1200 temps in Australia & New Zealand and grow weekly.

flexhive is part of Hudson Recruitment Group, one of APAC's most prominent independent recruitment agencies.
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