Ict Support Specialist - Melbourne, Australia - Victorian Institute of Teaching

Victorian Institute of Teaching

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Location:
Melbourne | CBD

Job type:
Full time

Organisation:
Victorian Institute of Teaching

Salary:
$89,004 - $100,984

Occupation:
IT and Telecommunications

Reference:
VG/SS-3029

The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession to ensure quality teaching, and provide for the safety and wellbeing of children.
Our vision is for all Victorian children and young people to have the best teachers.
About us

The VIT offers a supportive, inclusive working environment, plus an attractive remuneration package and flexible work options. Our teams of diverse, high performing individuals are supportive and inclusive.

Every role at VIT provides for the safety and wellbeing of children; our work enables quality teaching and the best educational outcomes for young Victorians.

The VIT promotes and encourages the Victorian Public sector Employees Code of Conduct of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.
The VIT is an equal opportunity employer and welcomes applicants from a diverse range of backgrounds and identities. It is the VITs policy to provide reasonable adjustments for persons with disability.
We pride ourselves on allowing our staff to grow to their full potential, by offering new professional challenges and providing career growth opportunities.
The VIT is centrally located near Southern Cross Station in modern and uptodate offices. Due to COVID19, staff are working in the office and remotely on a hybrid model. All equipment will be provided.
The VIT is committed to providing and maintaining a safe working environment for its employees and stakeholders. We require all employees to comply with VITs vaccination policy.
ICT Support Specialist

Salary range:
$89,004-$100,984 plus statutory super

Are you a motivated self-starter who wants to use your IT expertise to implement organisation-wide change? Do you have a passion for providing proactive and effective customer service in a dynamic environment?

If you fit this profile, then you could join the dynamic Business Systems team at the Victorian Institute of Teaching with an exciting and challenging mandate for change.

The ICT Support Specialist role offers an outstanding career opportunity for a professional who is passionate about using their expertise to support VIT in its regulation of Victorian teachers.

In the role, you will support the VIT's Business Systems Team to implement change and improve our cybersecurity posture whilst maintaining a high standard of support to the organisation.

Your input will help to ensure that VIT's cloud systems and hardware are maintained and continually improved to be a capable and high-performing regulator.

About the role

This role will require you to:

Support the execution of change plans related to ICT and cybersecurity initiatives
Provide desktop and operational support (level 1/2) in person and through the IT Help Desk
Support the distribution and management of hardware and equipment
Monitor and support the development of cybersecurity processes
Contribute to the implementation of VIT's ICT strategic plan
Perform other tasks as directed by the Business Systems Manager.

About you
As an experienced ICT support technician, you will have a strong background in computer science and network security/cybersecurity.

You will have experience in providing desktop and operational support in a Microsoft and/or Salesforce environment, and in IT asset lifecycle management.

Excellent customer service in a continuous improvement model
Leadership in change initiatives
Outcomes thinking with work linked to strategic objectives
Flexibility and adaptability to changing business priorities

Please see attached position description for more information.

How to apply
Applications Close: 2 March 2023

Recruitment and Selection Process
Our recruitment and selection process is based on the public sector employment principles and will include the following overarching principles
- our decisions will be based on merit - we will assess each applicant's skills, knowledge, attributes and qualifications objectively against the key selection criteria
- we will be fair, reasonable and equitable - we will provide equal employment opportunities
- we will be objective
- we will comply with our privacy obligations during the recruitment and selection process.

During the recruitment and selection process, shortlisted applicants may be asked to submit to various assessment tools and pre-employment screenings.

This may include consent to conduct a nationally coordinated criminal history check.