Jobs

    Senior Analyst System Support - Mascot, Australia - Qantas Group

    Qantas Group
    Qantas Group Mascot, Australia

    4 days ago

    Default job background
    Full time
    Description
  • Showcase your established skillset within Systems and Reporting
  • Challenge yourself in a dynamic and constantly evolving role within an Airline Workforce Planning team
  • Full Time, Permanent opportunity based at our Mascot Campus

    • At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and a can-do attitude. It's in us to be our best. We see it as our responsibility to take ownership and drive outcomes, ensuring we make a contribution to taking the organisation forward.

    The Senior Analyst System Support collaborates closely with the Head of Ground Workforce Planning to assist the Workforce Planning Teams with their IT System requirements. This position entails supporting both routine operations (BAU) and project-related tasks associated with the INFORM Groundstar software suite, Deputy rostering solution, and Ground Support Equipment solution tracking. Responsibilities include ensuring the ongoing integrity of the utilised applications, facilitating the implementation of new features, and maintaining accurate documentation and business rules. The role serves as a pivotal liaison between operational demands and IT support, offering a diverse range of experiences spanning Airports, Freight, Engineering, and system support functions.

    You'll have: -

  • Proven experience in a systems based role (desirable)
  • Analytical and solution focused approach to problem solving, with a drive to work to tight and everchanging deadlines
  • Excellent stakeholder management and have the ability to communicate with individuals of all levels
  • Knowledge of manpower planning/rostering systems (advantageous but not essential)
  • Knowledge and experience of data extraction and analytics with tools such as PowerBI or Tableau. SQL query experience (advantageous but not essential)
  • Knowledge of cloud computing (eg. AWS, Azure) including data storage and related system management (advantageous but not essential)
  • Ability to work under pressure and deliver results in a dynamic environment
  • Advanced working knowledge of Excel and Microsoft Office Suite products
  • Ability to travel interstate when required

    • Why Qantas?

    You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

    The Qantas employee benefits program offers amazing benefits that extend well beyond travel

  • We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
  • We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
  • We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
  • We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

    • In this busy environment, you'll be constantly learning as you go. We're surrounded by brilliant people, each of us teaching and contributing in different ways.

    Qantas are equal opportunity employers, so by coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.

    If you're ready to step into a culture that will challenge and excite you, submit an application and let's explore how we go places together.

    Applications close: 11:59PM Sunday 19th May 2024

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