Global-e Jobs in Australia

The CSM will be responsible for developing long-term relationships with their portfolio of assigned clients connecting with key business executives and stakeholders. · They will also provide clients with strategic insights based on their performances and market trendsliaising bet ...

Job Description: · The Operations Coordinator will oversee the movement of parcels and resolve queries related to shipping. · Manage multiple tasks efficiently · Work with carriers · Handle customer service issues via Zendesk · ...

Overview: As Operations Manager, oversee parcel movement between merchants or GE hubs to carriers. · This role involves collaborating with carriers and internal functions to resolve issues via Zendesk,[1] monitoring failed transfers (FTS) & address validations, · & handling carri ...

We're looking for a Customer Service Agent to join our vibrant support center where every day brings new challenges and exciting opportunities to grow. · Provide high-quality written support to merchants and end customers no phone calls just smart thoughtful messaging. · Use logi ...

Job Description · Built long-term client relationships. · Deliver strategic insights based on client performance. · Served as primary client contact. · Prepared performance reports for clients. · ...

This role is primarily to oversee and monitor the movement of parcels from either the merchant or GE hub and successfully to the carrier. · Ensure you deliver swift, efficient responses to Zendesk tickets. · Chase carriers to give answers in a timely manner to close cases. · ...

The position requires providing high-quality written support to merchants and customers with strong multitasking abilities as a key requirement. · Key Responsibilities: · Fluent English communication · Multitasking abilities · ...

Job Description: · We're looking for a Customer Service Agent to join our vibrant support center. · Responsibilities: · Provide high-quality written support to merchants and end customers · Use logic, empathy, and efficiency to meet performance goals and deliver excellent service ...

Customer Success Manager Role · The Customer Success Manager will develop long-term relationships with clients in Australia, working closely with business executives and stakeholders. · This hybrid position requires 3 days in Melbourne office and 2 days remote. · ...

Job Description · We are looking for an experienced and proactive Merchant Support Agent · In this role, you will be responsible for delivering swift and efficient service to both merchants and end customers. · Front-line service to merchants and end customers, handling client-fa ...

Operations Manager Job Description · Oversight and monitoring of parcel movement from merchants or GE hub to carrier. · Liaising with Tech Team to resolve issues and answering customer service queries through Zendesk. · Working on carrier exception reporting, handling one or more ...

This role is primarily to oversee and monitor the movement of parcels from either the merchant or GE hub and successfully to the carrier. · Ensure you deliver swift, efficient responses to Zendesk tickets. · Chase carriers to give answers in a timely manner to close cases. · Cons ...

Logistics Operations Lead · A global logistics provider seeks a candidate to oversee parcel movements and manage customer service issues using Zendesk. · Maintain effective communication with carriers · ...

The CSM will develop long-term relationships with clients connecting key business executives and stakeholders.They will provide clients with strategic insights based on their performances and market trends liaising between clients and internal teams. · ...