
Suzanne Tunstead
Customer Service / Support
About Suzanne Tunstead:
I’m a Remote Admin & Care Support Specialist offering practical help with heart—from bookkeeping and client care to emotional support and gentle routines. My background spans office management, in-home care, and creative service, always guided by empathy, intuition, and a touch of ritual.
Whether I’m organizing paperwork, supporting recovery, or stitching legacy quilts for loved ones, I bring calm, creativity, and quiet strength to every task. I believe in turning everyday moments into meaningful ones—through affirmations, soulful structure, and compassionate connection.
I’m currently seeking flexible, home-based work that values reliability, emotional intelligence, and a bit of creative flair. If you’re looking for someone who can support your team with warmth and professionalism, I’d love to connect.
Experience
I bring over 15 years of experience across office management, caregiving, housekeeping, and remote support, with a strong foundation in bookkeeping, client care, and emotional wellbeing.
- As an Office Manager, I handled payroll, accounts, logistics, and customer service with precision and warmth.
- In home-based and informal caregiving, I supported clients and loved ones through routines, recovery, and companionship—always with empathy and gentle structure.
- My work as a housekeeper taught me the value of detail, rhythm, and creating calm environments.
- I’m trained in Community Services and Business Administration, and I’ve recently completed wellness and spiritual study courses to deepen my support skills.
Alongside my professional work, I’m a creative ritual designer and textile artist, crafting legacy quilts, affirmation tags, and healing routines that honour story, resilience, and connection. I bring this same creativity into my support roles—designing systems, spaces, and moments that feel both practical and soulful.
I’m now transitioning into remote, flexible roles that allow me to blend admin expertise with intuitive care—ideally with superannuation and meaningful connection.
Education
I hold a Certificate III in Community Services (completed November 2022), which deepened my understanding of client care, wellbeing, and support strategies. I also have a Certificate III in Business Administration, along with multiple Certificate II qualifications in office, retail, and customer contact—building a strong foundation in admin, communication, and service.
In addition to formal training, I’ve completed recent online courses in wellness, spiritual counselling, and emotional support, including a 100% score in a Centre of Excellence program. I’m committed to lifelong learning and regularly explore topics like dementia awareness, holistic health, and intuitive caregiving to enrich both my personal and professional practice.
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