- Improve customer satisfaction and response times
- Identify and implement process improvements
- Add real value by developing this combined team.
- Bring your experience and thought leadership to the leadership team and help us in our goals to drive overall efficiency.
- 5+ years' experience leading operational service teams in a complementary industry
- Extensive experience in people and process management (call centre, middle and back office process experience)
- Ideally working knowledge of complaints regulations
- Authentic leadership style and effective coaching skills to develop team members to realise their potential
- Tactical and strategic leadership.
- Resilience and confidence in challenging circumstances and change management.
- Experience in managing interface with BPO or off-shore support process teams would be highly regarded
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Complaints and Corrections Leader A/nz
1 week ago
Equifax Brisbane, Australia**What you will do** · - Improve customer satisfaction and response times · - Identify and implement process improvements · - Add real value by developing this combined team. · - Bring your experience and thought leadership to the leadership team and help us in our goals to drive ...
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Complaints and Corrections Leader A/NZ
2 weeks ago
Equifax, Inc. Brisbane City, AustraliaWhat you will do · Improve customer satisfaction and response times · Identify and implement process improvements · Add real value by developing this combined team. · Bring your experience and thought leadership to the leadership team and help us in our goals to drive overa ...
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National Channel Manager
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Chief Financial Officer
1 week ago
people2people Brisbane, AustraliaThe company · This Australian founded, multi site business has been an innovator in their industry since its inception, over 15 years ago. With a demonstrated track record of success and an ability to expand into emerging markets overseas, they have further ambitious growth plans ...
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Risk & Sustainability Manager
1 week ago
OnTalent Brisbane, AustraliaEstablished privately-owned Agribusiness in growth mode · - Design and Implement risk & sustainability strategy · - Newly created Australia / NZ (ANZ) role - make your mark · This well-established privately owned business has had recent growth in Australia and NZ with continued g ...
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Sales Associate
1 week ago
Merchant Queen St Brisbane, Australia_Want to develop yourself both professionally and personally? _ · - _Want to be rewarded for great performance & receive amazing employee benefits?_ · - _ Looking to work for one of NZ's Best Workplaces and grow your career with us? _ · - _Looking to work for a company with an aw ...
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People Advisor
3 weeks ago
Entain Brisbane, AustraliaHello and Kia Ora · **Start your game...** · At Entain Australia & New Zealand, Our Organisational Development & Engagement team stands at the forefront of driving success within the Entain ANZ business, embodying a steadfast commitment to excellence. In our relentless pursuit to ...
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Sales Associate
2 weeks ago
Merchant Queen Street Brisbane, Australia_Want to develop yourself both professionally and personally? _ · - _Want to be rewarded for great performance & receive amazing employee benefits?_ · - _ Looking to work for one of NZ's Best Workplaces and grow your career with us? _ · - _Looking to work for a company with an aw ...
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Sales Associate
2 weeks ago
Merchant Queen St Brisbane, Australia_Want to develop yourself both professionally and personally? _ · - _Want to be rewarded for great performance & receive amazing employee benefits?_ · - _ Looking to work for one of NZ's Best Workplaces and grow your career with us? _ · - _Looking to work for a company with an aw ...
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Keyholder
3 weeks ago
Merchant Queen Street Brisbane, Australia_Want to develop yourself both professionally and personally? _ · - _Want to be rewarded for great performance & receive amazing employee benefits?_ · - _ Looking to work for one of NZ's Best Workplaces and grow your career with us? _ · - _Looking to work for a company with an aw ...
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Assistant Store Manager
1 week ago
Merchant Queen Street Brisbane, Australia_Want to develop yourself both professionally and personally? _ · - _Want to be rewarded for great performance & receive amazing employee benefits?_ · - _ Looking to work for one of NZ's Best Workplaces and grow your career with us? _ · - _Looking to work for a company with an aw ...
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Exports Team Leader
2 weeks ago
Pace Appointments Brisbane, Australia**About the client** · *** · Privately owned Australian forwarding company with offices all of the country and new offices international. Strong in both general and perishable cargo out of Australia in NZ, Asia, Americas and Europe. Growing team of professionals that are developm ...
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Data Analytics Client Lead
3 weeks ago
XPON Technologies Brisbane, Australia**Data Analytics Client Lead** · XPON Technologies Group (ASX:XPN) Brisbane (Hybrid) · As a full-time XPON Technologies Data Analytics Client Lead (Google Analytics · 360) you will: · - Be a key player in modernising marketing and client experience · - Utilise our unique partners ...
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Field HR Business Partner
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Facilities Coordinator
3 weeks ago
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Warehouse Team Leader
3 weeks ago
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Key Account Manager
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Allan Hall HR Brisbane, AustraliaAttractive remuneration package plus car plus tools of trade · - Brisbane based · - Reputable industry leader that values and grows its employees. · **Why us?** · Our parent company, MM Plastics, reward their staff through a generous profit share scheme and career progression opp ...
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Warehouse Team Leader
3 weeks ago
Asahi Beverages Brisbane, Australia**Your Impact** · An exciting opportunity has come available for a Warehouse Team Leader to join our Yatala facility, reporting to the Logistics Manager you will be responsible to drive high performance empowering and engaging an operational team to meet established Supply Chain ...
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Manufacturing Supervisor
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Warehouse + Distribution Manager
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Complaints and Corrections Leader A/NZ - Brisbane, Australia - Equifax
Description
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
What you will do
What experience you need
What could set you apart
We believe that when we're at our best, we can do our best. Equifax offers policies and programs that support our employees' financial and personal wellbeing with additional leave days, hybrid working environment, employee assistance program and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life's pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.