Trust Lead - Sydney, Australia - Careers at Eucalyptus

Description

Location of position: Sydney, Australia
Employment Type: Full Time

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we're gonna need all the help we can get...

About Eucalyptus

Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world's biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.

Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are.

Our 4 brands (Juniper , Pilot, Kin & Software ) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines).

We've raised over AUD$140M in funding from Australia and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into more markets, retail stores, and tackle new health conditions.

We're looking to continue building our team of executional weapons who are passionate about healthcare, aren't afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally.

About the role (What you'll be doing)

The Trust Lead will lead our Trust Team (IT and Cybersecurity) at Eucalyptus and contribute to building and maintaining a secure, reliable, and global digital health platform. You will have overall responsibility for the global security and IT functions at Eucalyptus and will lead a team of 8 professionals in Sydney and Manila.

We've grown (exponentially) in the last three years and expanded into the UK, Germany and Japan. We have a custom-built web app and mobile app that services hundreds of thousands of people. But as a digital health provider, we need to ensure that we provide a reliable service and keep our patients' data safe.

This means we're looking for someone who has a generalist IT/InfoSec mindset, can champion IT and security at Euc through system design, architecture and effective communication, and is able to partner closely with stakeholders, the team and with vendors.

We're looking for someone who is as passionate as us about building an iconic healthcare business. You must have a high ownership mentality and the ability to take on responsibilities for goals and outcomes. Experience or desire to work in a fast-pace tech environment highly appreciated.

The right candidate will have enormous opportunity for growth and leadership as our business continues to grow and the threat landscapes change.

This role reports directly to the CTO. It's a full-time position, based in Sydney, Australia with the flexibility to work from home 2 days a week (Wednesday / Thursday).

Here is what success might look like in your first 6-12 months:

• Partner with stakeholders: Partner with stakeholders to understand current business objectives, IT architecture and security posture at Eucalyptus.
• Understand our requirements: Understand our regulatory, security and internal requirements for our IT architecture and cybersecurity posture (eg, ISO27001, DTAC, CyberEssentials, etc.)
• Identify systems and controls: Identify our IT/cybersecurity systems and controls and how they work to promote a more reliable and secure digital health platform/service.
• Align our Trust Team Objectives with that of the business: Align our IT and cybersecurity strategies with the current business objectives
• Own the internal IT architecture: Take ownership over the internal IT architecture at Eucalyptus and make effective decisions by balancing the benefits (value-add) against the costs (security, reliability, financial)
• Manage technology cost: Take ownership over technology cost at Eucalyptus and manage vendors and spend against Eucalyptus needs
• Prepare for an incident: Understand our Incident Response Plan and process and understand your role within that process.
• Team management: Lead the Trust Team in an effective manner to drive a strong IT and cybersecurity function at Eucalyptus

About you (Who you are)

As the leader of the Trust Team, a successful candidate will:

• Have at least 4 years of experience in IT, InfoSec or Cybersecurity, particularly in cloud-native or cloud-based technology stacks
• Understand the need to deliver security outcomes that are balanced against cost and efficiency gains.
• Understand the structure, scope and requirements for a successful IT and cybersecurity function.
• Have experience with managing and operating teams
• Have excellent written and verbal communication skills, particularly in communicating technical concepts to non-technical audiences.
• Be able to work with others effectively and seamlessly to achieve team objectives
• Have an ability to build systems to efficiently achieve team objectives

Why you should join Euc

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You'll get to stretch yourself everyday and work amongst people who care deeply about our patients. You'll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
• We move at incredible speed - You'll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You'll **spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn't have it any other way
• We will invest in your career - You'll get access to an annual professional development budget, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.
• We are all owners - You'll be given equity to ensure that you are able to benefit in the upside of your contribution in helping Euc grow. Your ideas will be valued regardless of your role, you will have ownership over the projects you work on which will feel both terrifying but extremely fulfilling
• We play as hard as we work - From our annual Eucalympics (Olympic themed decathlon), monthly health & fitness allowances, free weekly barista coffees, funded social clubs, quarterly rooftop parties and weekly catered fireside chats, we know how to let our hair down
• We'll have your back when you need us the most - You'll be able to lean on a range of leave offerings to support you when needed, this includes: personal health and professional development leave, a generous parental leave that offers 20 weeks paid leave for a primary carer, additional miscarriage leave (see more on Kin Fertility's #WeNeedMoreLeave campaign ), as well as our Employee Assistance Programme

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Careers at Eucalyptus's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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