Rostering & Service Coordinator - Kogarah, Australia - Infinity Care

Infinity Care
Infinity Care
Verified Company
Kogarah, Australia

3 weeks ago

Olivia Brown

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Olivia Brown

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Description

Infinity Care is seeking an enthusiastic Service Coordinator to join our growing Operations team in a full-time role based in our Kogarah Office.


We are now looking for an experienced, enthusiastic, and highly motivated staff to manage, coordinate, and administer our client care services.

For this role, you will have a good understanding of the care industry, particularly home and community care as well have a clear understanding National Disability Insurance Scheme (NDIS) working collaboratively with your team on client's person-centred plans.


About Us


We provide a range of disability support services and is committed to providing a level of care that our participants would receive from a family member or a close friend.

We provide pathways for people with a disability into a life of independence, choice, and control. We have an innovative and supportive culture, guided by our values of Integrity, Compassion, and Positivity. We support children, young people and families, people with disability, older people, and people with mental illness.


About the role:


Our Service Coordinator is responsible for responding to staffing requests, rostering staff and meeting the expectations of our clients, participants, referring organisations and staff.


  • Enhancing the quality of life of our clients by coordinating supports and services
  • Providing appointments and scheduling inhome services based on discipline, availability, and geography with our unique carer matching at the forefront of the decision process
  • Personnel supervision and management
  • Providing quality personcentred care based on the client's needs, service/care plans, and individual budgets as necessary.
  • Ensure compliance with all relevant legislation, standards, and regulations
  • Positive attitude with the ability to work in fastpaced and everchanging environment.
  • Communication with clients and staff is managed in an empathetic, friendly, engaging and patient manner to quickly build rapport, trust, and confidence with your stakeholders.
The ability to operate efficiently and deliver excellent service when under pressure

  • Problem solving, negotiation and conflict resolution skills
  • A passion for respectfully empowering and caring for people.
  • The ability to operate efficiently and deliver excellent service when under pressure
  • Ability to provide exceptional support to our carers when they need assistance with anything related to our external clients
  • Able to work as part of a team.
  • Willingness to participate in further training and education opportunities.
  • Establishes and maintains effective communication and harmonious working relationships
  • Effective written and oral communication skills
  • Detailoriented
  • Experience with CRM or rostering systems
  • Updates knowledge and skills by pursuing continuing professional development.
  • NDIS Worker Screening Check

What we offer:


  • A rewarding career where you can make a positive difference in the lives of people with disabilities and their families
  • A welcome and supportive working environment
  • Comprehensive training program
  • A company that recognises and appreciates the value of the work that you do
  • Ability to make a difference
  • Competitive rates of pay based on skills and experience
Our exponential growth year and year brings you unlimited growth and career progression opportunities


Job Types:
Full-time, Permanent


Salary:
$65, $75,000.00 per year


Benefits:


  • Company car
  • Professional development assistance

Schedule:

  • Flexible hours
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus
  • Performance bonus

Work Authorisation:

  • Australia (required)
Expected Start Date: 17/04/2023
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