Solution Designer - Sydney, Australia - Ontrack Systems Aus Pty Ltd

Ontrack Systems Aus Pty Ltd
Ontrack Systems Aus Pty Ltd
Verified Company
Sydney, Australia

2 weeks ago

Olivia Brown

Posted by:

Olivia Brown

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Description

Key accountabilities

  • Review, interpret and respond to detailed user stories/ business requirements specifications (BRS) to ensure alignment between customer expectations and current or future Digital capabilities and the
  • Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximise the return on technology investment
  • Define and design technology solutions to assist the business in meeting their business objectives including technology solutions and changes to service, process and/or operating models
  • Develop and implement technology solutions to ensure solutions are implemented as expected and to agreed timeframes
  • Design and delivery projects from inception through functional analysis of user stories/
- requirements, the approval process for business case development, project execution and
- operational handover to align technological solutions and transform the processes and systems to meet emerging business requirements

  • Collaborate with business units and technical experts to develop solutions that meet user stories/ business requirements specifications to ensure alignment between customer expectations and current or future ICT capability

Key challenges

  • Identifying system, infrastructure and project interdependencies while balancing competing demands to ensure project deliverables are achieved
  • Assessing emerging technologies, the relevance and potential impacts (both threats and
- opportunities) upon business enablers, cost, performance and sustainability while maintaining the integrity of the service

  • Managing complex and sensitive consultations and negotiations with diverse stakeholders, within agreed timelines, given their varying expectations, viewpoints and interests

Essential Technical Skills:


  • Working knowledge of a broad range of ICT systems such as Cloud, Windows OS, Virtualisation, Networking, Databases, Middleware, Firewall, Storage etc, and how they relate and interoperate.
  • Detailed level working knowledge of specific technology areas as a subset of the above.
  • Ability to provide expert level advice, thought leadership and experience on the technical specifics, known issues, possible pitfalls with SME technologies.
  • Understanding and experience of avenues for technical escalation with technologies within a company, partner, vendor ecosystem.
  • Proven skills in solution and design of infrastructure projects
  • Virtualization concepts (VMware), Virtualized Infrastructure Planning & design of Virtual Data Centre
  • Experience managing, supporting and architecting large, complex Citrix & VMware solutions
  • Demonstrated knowledge and skills using VMware scripting tool kits to automate virtual environment operations
  • Design, migration and implementation experience in Citrix & VMware solutions.
  • P2V/V2V migrations and exposure to tools.
  • Microsoft Windows System administration skills
  • Knowledge in Active Directory Configuration and Management
  • Develop and Maintain installation and configuration procedures
  • Experience in HP, Cisco and Dell Rack & BladeSystems
  • Resolve technical issues through diligent research, reproduction and troubleshooting.
  • Basic understanding of TCP/IP networking stack.
  • Customer relationship development and influencing skills.
  • Demonstrated ability to work with external vendors and high level of coordination skills
  • Demonstrated understanding of support life cycle.
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