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    Concierge Supervisor - Brisbane, Australia - W Hotels

    W Hotels
    W Hotels Brisbane, Australia

    3 weeks ago

    Default job background
    Full time
    Description
    Job Number
    Job Category Rooms & Guest Services Operations
    Location W Brisbane, North Quay, Brisbane, Queensland, Australia VIEW ON MAP
    Schedule Full-Time
    Located Remotely? N
    Relocation? N
    Position Type Non-Management

    Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

    CURATING ORIGINALITY TAKES TALENT

    W Brisbane located at North Quay, Brisbane City is hiring a Concierge Supervisor (Wheels Supervisor). As a Wheels Supervisor, you will provide our guests with the 'W' experience and surprise and delight them every moment you get. The ideal candidate will have experience in the following:

  • Lead a team to deliver on brand experiences
  • Support the Wheels Manager with talent management
  • Assist guests arriving and departing the hotel
  • Handle guest requests, inquiries and complaints effectively and efficiently
  • Provide information on all facilities provided within the hotel
  • Valet guest cars in an efficient and safe manner
  • Experience in a similar role within a hotel environment
  • Armed with smart solutions and a can-do attitude
  • Energised in a fast-paced environment

    • BENEFITS

  • The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
  • 'Great Places to Work' certified
  • Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
  • Discounts on food & beverage across all our hotels
  • Recognition programs to keep you motivated
  • Wellbeing & mindfulness programs to ensure you stay healthy
  • Employee Assistance Program

    • DIVERSITY AND INCLUSION STATEMENT

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