Concierge Supervisor - Brisbane, Australia - Marriott

Description

Job Number
Job Category Rooms & Guest Services Operations
Location W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

CURATING ORIGINALITY TAKES TALENT

W Brisbane located at 81 North Quay, Brisbane City is hiring a Concierge Supervisor (Wheels Supervisor). As a Wheels Supervisor, you will provide our guests with the 'W' experience and surprise and delight them every moment you get. The ideal candidate will have experience in the following:

• Lead a team to deliver on brand experiences
• Support the Wheels Manager with talent management
• Assist guests arriving and departing the hotel
• Handle guest requests, inquiries and complaints effectively and efficiently
• Provide information on all facilities provided within the hotel
• Valet guest cars in an efficient and safe manner
• Experience in a similar role within a hotel environment
• Armed with smart solutions and a can-do attitude
• Energised in a fast-paced environment

BENEFITS

• The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
• 'Great Places to Work' certified
• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program

DIVERSITY AND INCLUSION STATEMENT

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.