Administration Officer - Sydney Western Suburbs, Australia - South Western Sydney Local Health District

Olivia Brown

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Olivia Brown

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Description

Employment Type:
Permanent Full Time, 38 hours per week


Location:
Bolger Street, Campbelltown***
Position Classification:Administration Officer Level 2***
Remuneration:$58, $60,430.61 per annum


Requisition ID:
REQ419030


Application Close Date:06/08/2023


Interview Date Range: 09/08/ /08/2023

***
About the Opportunity

The Drug Health Services INTAKE team is currently seeking a highly motivated and professional Administration Officer to join their new team.


We are looking for an outgoing person who is non-judgmental, empathetic and capable of providing a supportive environment for those seeking assistance.

The role requires strong customer service skills as the Administration Officer will be the first point of contact for various enquiries.


A proactive and dedicated individual with an open and welcoming personality is essential to foster a positive experience for patients and their families.

Effective communication is crucial, and you will be adept at liaising with stakeholders at all levels, both within and outside the organisation.

The ability to prioritise tasks in a fast-paced and ever-changing environment is a key attribute for this role.

As part of a large, multidisciplinary team spread across multiple sites in SWSLHD, the Administration Officer will play a vital role in supporting the efficient and smooth operation of the Drug Health Services INTAKE team.


What You'll be Doing
Providing an efficient and effective administrative/clerical service within Drug Health Services.


Where You'll Be Working

South Western Sydney Local Health District (SWSLHD) Drug Health Service (DHS) Intake service is the one door intake and information service that supports referrals for people experiencing drug and alcohol use health problems.


DHS Intake service spans the local health District, which provides health care services and supports to improve the health of people living in the local government areas (LGAs) of Fairfield, Liverpool, Camden, Campbelltown, Wollondilly, Wingecarribee and the former Bankstown LGA.

These LGAs cover approximately 6,243 square kilometres, with urban, rural and semi-rural areas and sites.


How to Apply
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.

  • Demonstrated ability to plan, prioritise and organise day to day work activities to achieve outcomes.
  • Demonstrated attention to detail with a very high level of accuracy when working with a range of computer systems and processes.
  • Experience using a wide range of computer hardware, software and electronic systems, including, but not limited to Excel, Outlook, Word, EMR and Health Roster to complete work activities.
  • Understanding of, and commitment to providing excellent customer service and proven ability to maintain strict patient privacy and confidentiality.
  • Demonstrated ability to work independently and as a team member to achieve quality service outcomes.
  • Ability to problem solve, anticipate common challenges and appropriately escalate issues.
  • Ability to be flexible and adaptable to changing priorities.
Need more information?
1) Click here for the Position Description


Additional Information

Stepping Up - Close the Gap

Workplace Giving Program

South Western Sydney Local Health District employees also have the opportunity to make a difference to help those less fortunate.

Visit the Workplace Giving Program for more information.


Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.


Transforming Your Experience

Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services.

Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential.

SWSLHD upholds the CORE Values - Collaboration, Openness, Respect and Empowerment.


To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

  • All NSW Health workers are required to have completed a primary course of a COVID19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate certifying the worker cannot have any approved COVID19 vaccines available in NSW._
  • SWSLHD is committed to driving a child safe culture that upholds children and young people's rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the s

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