Learning & Development Specialist - Sydney, Australia - NSW Government -Department of Customer Service

NSW Government -Department of Customer Service

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Learning & Development Specialist

Grade 7/- Temporary 6-month Opportunity (with the possibility of extension)

Let's talk about the Role
Employee Experience.

People know it by many names (ODL, Learning & Development, Organisational Development) but at the end of the day, it's all really about the enhancing the Employee Experience which is why we decided to be succinct and straight to the point.

We have an incredible opportunity to join the Employee Experience team to shape and mould complex learning programs with enterprise-wide impact, with stakeholders across all levels of the Organisation.

We want our people to be future-ready so we can keep pace in a world where transformation is the new normal, and diversity of thought is the standard.

DCS is working to create a strategic, organisation-wide solution for the digital era in an agile collaboration between leaders, experts, and customers to reimagine what "good" Learning & Development looks like, and we want passionate Learning & Development experts to help us.

Experience and capabilities for working in lean, Agile, designled projects
Demonstrated delivery of significant programs across complex matrixed organisations
Experience developing and implementing blended learning solutions
Certificate IV in workplace training and assessment (desirable)
Undergraduate qualification in learning or related field e.g., business or psychology OR equivalent years of successful work experience in learning consultation, design, or closely related field

What will your day involve?
We can't tell what every single day will look like because no two will be the same, but to give you an idea:

Partner with team members to design and implement a range of learning & development programs to meet strategic capability needs across the enterprise and support the retention of an engaged and high performing workforce
Coordinate and implement a range of projects and support project leads in the delivery of organisational and business projects
Work effectively with outsourced providers to develop innovative solutions in an environment of continually changing needs where practice is constantly improving
Manage the learning management systems and HCMS, coordinating the curriculum in advance
Support the implementation and delivery of the People & Culture Delivery Plan across the organisation

The DCS Difference

DCS is a great place to work, and it's not just us saying that We pride ourselves on being inclusive and know our people are our greatest asset.

Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works.

Competitive salary range $101,947 $112,849 p.a + super, commensurate with experience plus access to salary packaging. Don't forget 17.5% leave loading
State of the art offices across NSW (if you're into that sort of thing)
35hour work week yes, you read that right Not to mention any hours you work over this; you get back as Flex time
We celebrate diversity and embrace genuinely flexible working arrangements talk to us about what flexibility could look like for you. This includes access to compressed working hours, working in a hybrid model or from home. We are all real people with real lives, and we think that deserves to be celebrated
Excellent career development and learning development opportunities. We know that our people perform at their best when they feel valued and recognised.
Access to exceptional health and wellbeing benefits (i.e., Fitness Passport and EAP)
Incomparable leave benefits available including Flex Leave and Paid Parental Leave

DCS is transforming the way NSW Government agencies interact with customers.

We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.

DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

?

Visit our Careers site to find out what it means to work for us.

You Belong Here
We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

Okay, so what's next?
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

**Closing Date: Sunday, 26 March 2023 at 10:0am (AEST)