Food Court Manager - Canberra, Australia - Costco AU

Costco AU

Verified Company

Canberra, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job Duties/Essential Functions

Develops, coaches, counsels, and directs food court personnel
Mentors and provides direct assistance to the food court supervisor
Monitors employee performance and provides proactive feedback to promote team work and accountability
Participates in the employment process by making recommendations for hiring, promotion, and termination
Participates in food court employee evaluations
Responds to employee concerns using problem solving skills, tact, and discretion in accordance with the Costco

Employee Agreement and other applicable regulations

Approves timecards and other reports
Implements and upholds proper food court and general safety and sanitation procedures and standards
Determines product production requirements and participates in production
Observes employee performance and paperwork to ensure proper department production and cash handling procedures

and standards are followed

Reviews food court profit and loss statement
Develops and implements sales and expense plan for department
Observes employee procedures to ensure health code compliance in all operations of the department, such as

sanitation, temperatures, and expiration dates

Completes, complies, and enforces the 11 Commandments of Quality Assurance, Food Safety Certification and all safety

training required by warehouse and Food Court department

Follows Sanitation Standard Operating Procedures (SSOP) guidelines as it refers to proper cleaning and sanitation of all

equipment required by this position

Approves and submits physical inventory periodically
Approves and submits orders to Buying office for equipment, product, and supplies
Coordinates proper maintenance and repairs for machinery and equipment
Assist in other departments of warehouse as necessary
Provide prompt and courteous customer service to members, employees, and suppliers.

Ability to operate vehicles, equipment or machinery

Pizza oven, steam table, latte machine, yoghurt and smoothie machine, dough press, scale, cash register, phone,

wheeled rack, trash compactor, baler, dishwasher, fire extinguisher, computer, printer, copier, compactor/baler, deep

fryers, hot holders and proofers.

Education/Training:
Higher School Certificate

Licenses/Certifications:
None

Other Skills and Abilities:
Management, Customer service or comparable experience

Google Suite (Docs, Sheets, Slides)

Food Court experience

Strong customer service, communication, interpersonal and organisation skills

Problem solving and critical thinking

Basic math skills

Other specific requirements: