Network and Security Ops Manager - Melbourne, Australia - Capgemini

Capgemini

Verified Company

Melbourne, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Come and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what's possible.

Capgemini. Get the future you want.

Let's talk about the role and responsibilities

Significant experience in running a large delivery team, with a high level of understanding of the principals of both managed services and project services-based service delivery and well-developed high-level Network and Security technical skills required to provide effective leadership to the team.

Strong people management skills and a track record of dealing directly with clients. Excellent written and verbal communications skills and proven ability to identify early, manage and resolve issues.
Manage and guide the Network and Security Engineering Services teams to provide a highquality service in accordance with Service Level Agreements and within an ITIL service management structure.
Be escalation point for P1-P2 incidents supporting team and involving other teams to fix the issues.
Develop procedures and strategies around the delivery of leveraged and standardized service offerings across the Network and Security practice.
Provide Network and Security SME support and overall Architectural guidance for network design and solution development required to manage ongoing our client's environments.
Work with the Tools and Automation team to deliver a consolidated implementation of toolsets and automation across Capgemini client base.
Develop team members and capabilities in line with contracted deliverables and ongoing Capgemini key technology partnerships.
Deliver services in line with contracted commercial outcomes and budget targets, inclusive of cost centre management.
Manage the resource utilization
Manage and guide the Network and Security Practice team members to provide a highquality service in accordance with contracted scope with culture of proactive continuous service improvement, Innovation and Automation.
Deliver services in line with contracted commercial outcomes and budget targets, inclusive of cost centre management.
Select and hire appropriately qualified personnel to meet business requirements

Let's talk about the team

You'll be working within a varied complex role with one of Capgemini's valued customers working with an accomplished team in a collaborative atmosphere.

Let's talk about your capability and experience

Expert level understanding of Cisco routing and switching, Cisco Wireless & ISE.
Advanced level understanding of Checkpoint, Troubleshooting skill, FortiGate, Network design, Azure networking &Security best practices
Basic understanding of Meraki, F5, Palo Alto, Cisco Voice, HP switching & Riverbed

About Capgemini

At Capgemini, we are more than just a business, we are a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people and our communities get the future they want.

Our people are the key to making this vision a reality, which is why we have been recognised by the Australian Workplace Equality Index as LGTBQ+ 'Employer of the Year' and 'Inclusion of Trans and Gender Diverse Employees' for the past two years.

We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong, and our staff-led community groups are a testament to this commitment.

We are committed to being active allies for everyone.

We believe by combining the power of the latest technology with our human energy, we can drive sustainable thinking into our operations and the work we do with clients.

Its why we are committing to becoming a carbon neutral business by 2025 and net zero by 2030.

Empower yourself with the knowledge and skills you need to succeed with our access to premier learning platforms, sought-after certifications and boundless development opportunities.

You'll be encouraged to gain at least 40 hours of training each year.

For over 50 years our values and ethics have been at heart of our identity.

From our approach to ethics to the way we interact with one another, honesty, boldness, trust, freedom, team spirit, modesty, and fun guide and inspire all we do and have led to us being recognised as one of the World's Most Ethical Companies by the Ethisphere Institute 10 years in a row.

Our Commitment to Diversity & Inclusion

Information Security and Compliance

Capgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001.

We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory, and regulatory requirements.