Saint Laurent Retail Trainer Anz - Sydney, Australia - Groupe Kering
Description
SummaryABOUT SAINT LAURENT
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
Job Description:
ROLE
This position is based in the Saint Laurent Australia office, directly reporting to SEAO Human Resources Director and working closely with APAC Training Manager to support various training initiatives and activities across Australia and New Zealand region.
MISSION
FACILITATION
- Assist SEAO HR Director to deploy retail training activities
- Implement and localize training Initiatives from headquarter for program delivery
- Select, brief and monitor external providers/facilitators when necessary
- Ensure induction sessions for all new hires (retail and office) within appropriate formats
- Delivery of focused training sessions for the store based on local needs (with focus on Brand, Products, Selling, Customer Service & CRM topics)
- Manage training logistics process (classroom settings, venue rental and its logistics, electronic equipment, training material interpretation & preparation)
- Promote and follow up on digital training platforms and relevant initiatives
FOLLOW UP
- Develop followup tools for the participants and onthejob check
- Instore coaching of the retail team and ensuring that constructive training feedback is gathered and any development areas are implemented
- Conduct regular store visits and attachments for preparing quickfix workshops
- Monitor the usage of training and information material
- Ensuring that all new joiners complete the mandatory training programs
- Follow up on all elearning initiatives, ensuring a high completion rate for all
- Consolidate and update training databases (attendance, participant name, training dates, programs, records, evaluations etc.)
TRAINING NEEDS ANALYSIS
- Work with APAC Training Manager and Retail Director to understand and identify the training needs of the retail team
- Complete the annual training schedule monthly according to field visits and indepth observation and discussions with the teams
PROFILE
- Previous training experience, preferably in the retail industry or consultancy company with exposure to facilitation and content development
- Openminded, inspiring, adaptable, energetic and passionate
- Strong communication and coordination skills
- Excellent time and task management skills
- Able to work independently
- Proficient in MS Office functionalities & elearning platforms
- Traveling within the region and extensive time spent in the store required
Regular
Start Date
Schedule
Full time
Organization
SAINT LAURENT AUSTRALIA PTY LTD
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