Group Reservations Coordinator - Sydney, Australia - MERCURE

MERCURE

Verified Company

Sydney, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Company Description

As the flagship hotel for the Mercure brand within Australia we invite you to belong to something bigger.

We are a big hotel, looking for some big talent With 517 newly refurbished rooms, 9 conference rooms, and multiple food and beverage outlets, Mercure Sydney is on the look out for a storeperson.

We are and will continue to be, ANYTHING BUT NORMAL.

Job Description:

Responsible for sales & management of all group bookings of 10 rooms or more
Management of PCO group blocks relating to inventory, payment & group setup
Ensure a prompt input of reservations and data for all group enquiries & bookings
Preparation of group information sheets (group movements) and briefing of Hotel stakeholders prior to arrival of group
Manage Hotel inventory in relation to group reservations and monitor potential wash of business

Qualifications:

12 years of experience in a Front Office or Reservations role
Strong knowledge of Microsoft Outlook, Microsoft Office & Opera
Service oriented with an eye for detail
Ability to work independently and demonstrated initiative in a dynamic environment
Selfmotivated and energetic with a strong focus & passion for hotel operations
Confident and articulate communication, negotiation, relationship and networking skills

Additional Information

In return, we will provide you with the following:

Career development opportunities & a strong culture of supporting our team members to succeed
Hotel and dining discounts worldwide, across the Accor network
Attractive food & beverage discounts inhouse
An inclusive and diverse team, where we encourage you to be yourself
A fun and rewarding work environment
Access to extensive learning on our Academies

At Mercure Sydney, everything we do is from the heart - we obsess over making our guests happy, we show grit and determination, working together to get the job done, we celebrate each other's unique-ness and always go the extra mile to make someone's day.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.