Customer Service Specialist - Melbourne, Australia - Careers in Demand

Careers in Demand

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job with a purpose

Work from home or office
Excellent training and support

This job really does make a difference. You'll be working with clients and providers in the disability sector and helping to improve lives

About the Role

Our client has a fulfilling position as a Customer Service Specialist, dedicated to empowering individuals with disabilities to lead independent and meaningful lives.

In this role, your responsibilities will include:
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Build Trust:Create long lasting, empathetic relationships through
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Assist Independence:Explain the benefits of Plan Management and NDIS requirements (training provided).
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Administration:Maintain accurate records of interactions for auditing purposes.
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Problem Resolution:Address and resolve customer queries and challenges.

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Communication:Be a great communicator.

To be successful in the role you will have exceptional customer ser4vice and will be a real team player.

You'll enjoy solving problems in a fast paced environment and you will get great satisfaction from helping those participants in the disability sector.

You will have 2 years of experience in a call centre environment and be able to use multiple systems daily.

What's in it for you.

Great salary as well as participate in the company bonus plan

Work from Home, or blend work from home and Office work, or work full time in the office - the choice is yours

If you want to work in this ever changing and growing space then now is a great time to join our client who sits at the leading edge of plan/resource management for the disability sector.