Technical Support - Brisbane, Australia - GRIT Talent Consulting

GRIT Talent Consulting

Verified Company

Brisbane, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Extensive Level 1-3 service desk and end user support experience

Opportunity to skill up
Full onsite work with free car park

We're seeking a Technical Support expert to join our aviation service provider in Australia. In this role, you'll be at the forefront of their IT support efforts, providing comprehensive assistance for end-user technology.

Skills and Experience Required:

Demonstrated expertise as a Technical Support specialist within enterprise environments.
Proven experience in frontline IT Service Desk roles.
Strong technical proficiency with handson experience in:
Active Directory (including Group Policy and Azure)
Office 365 & Azure (Exchange, Teams, SharePoint, with a focus on Compliance & Discovery)
Service Management Toolsets (such as KACE)

Operating Systems

Windows, iOS
Managing various endpoints like PCs, Tablets, VDI, and Printers
Mobile Device Management for endpoints (e.g., AirWatch)
Network infrastructure including Routers, Switches, and cabling
Excellent communication skills, both verbal and written.
Desirable qualifications in ITIL v3 or v4 and/or Service Delivery.
Additional certifications such as CompTIA, Microsoft, Cloud, or Cisco/Meraki are highly valued.

This is a permanent onsite position requiring full vaccination in compliance with COVID-19 safety regulations.