Training Manager - Surry Hills, Australia - Centaur Software

Description

About Us

Centaur Software Development Company is a leading Australian provider of practice management software products and services to dental and allied health practitioners.

Our champion software, Dental4Windows, is designed to optimise, streamline and automate dental practice operations and is currently used by over 4,000 dental practices throughout Australia, New Zealand, and around the world.

We provide a flexible hybrid working environment allow staff to work in-office (Surry Hills NSW) and at-home.


Job Overview

The Training Manager oversees the day-to-day running of a team responsible for the training and consulting of Centaur products and services.

The Training Manager will identify and monitor training needs in the organisation, and design, plan, and implement training programs, policies, and procedures to fulfill those needs.

In this position, the manager is responsible for all management matters including but not limited to performance reviews, hiring, disciplinary actions, budgets, and department-level reporting.

Duties/Responsibilities:

• Review existing training programs; coordinate enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organisation, or the industry.
• Ensure training materials and programs are current, accurate, and effective.
• Maintain knowledge of new methods and techniques for training, and training requirements applicable to the organisation and/or industry.
• Increase the organisations eLearning portfolio and its associated learning management system administration.
• Identify problems and opportunities such as operational changes and product developments that training could improve.
• Conduct or facilitates required and recommended training sessions.
• Collaborate with vendors and thirdparty training providers to arrange employee registration for and participation in external training programs.
• Ensure training milestones and goals are met while adhering to approved training budget.
• Prepare and implement the training budget.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Minimum 2years' experience in a similar training management position.
• Training and Assessment Certificate preferred but not required with demonstrated experience as above.
• Excellent verbal and written communication skills.
• Thorough understanding of training methods including but not limited to facetoface, online, webinars, documentation, and videos.
• Ability to moderate large groups.
• Ability to create and implement department plans to continually improve.
• Extremely organised and detail oriented.
• Proficient with Office 36
• Experienced working with Learning Management Systems (LearnDash preferred but not necessary).

Job Types:
Full-time, Permanent


Salary:
$100, $120,000.00 per year


Benefits:

• Professional development assistance
• Referral program
• Work from home

Schedule:

• Flexible hours
• Monday to Friday

Experience:

Training Manager: 1 year (preferred)


Work Authorisation:

• Australia (required)