Medical Secretary - Heidelberg, Australia - Doctors Secretarial Agency

Olivia Brown

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Olivia Brown

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Description
Job ID: 1518

  • PERMANENT PART-TIME
  • ONSITE PARKING
  • SMALL TEAM ENVIRONMENT
  • IMMEDIATE START AVAILABLE
A fantastic opportunity has surfaced to work for one of Melbourne's most delightful and successful Orthopaedic surgeons.

Our client is seeking an experienced Medical Secretary to join his busy establishment on a permanent part-time basis, running all aspects of a successful private surgical practice.

You will be the first contact for all patients and healthcare professionals. You consider yourself a strong believer in providing patients with high-quality care and compassion, guided by clear communication skills. To succeed, you will have current/prior medical surgical rooms experience, excellent patient rapport, and a professional approach.


The position is offered part-time, Monday to Wednesday - 8.30/9.00 am to 5.00 pm + flexibility to cover additional hours in times of heavier demand will be highly regarded.


Your responsibilities will involve, but are not limited to:

  • Answer the telephone in a courteous and professional manner
  • Receive and convey messages
  • Make and confirm consult appointments for main rooms and for a satellite location
  • Management of Genie Software
  • Generate patient invoices at the time of consultation
  • Management of theatre bookings and lists, including booking of prosthetics
  • Hospital bookings
  • Liaise with patients and their families in a compassionate manner
  • Liaise with Surgeons, other health professionals and their staff
  • Fax, scan, and file documents
  • Open, stamp, appropriately and action incoming mail and results
  • Ensure the practice is clean, tidy, and accessible at all times
  • Always maintain patient and practice confidentiality
  • Ensure the practice and workspaces are conducive to a safe and practical work environment

Selection Criteria:


  • Enthusiastic and positive attitude
  • Strong empathy and compassion
  • Experienced medical secretary with working knowledge of Genie and Eclipse
  • Flexible with work hours


Conveniently located within the northern suburbs of Melbourne, offering a competitive salary, onsite parking, and working for a highly regarded surgeon alongside his delightful PA The position is available for an immediate start.

Please quote
reference number 1518 when enquiring.

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