Collections Officer - Clayton, Australia - Chandler Macleod

Chandler Macleod

Verified Company

Clayton, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Location
***- Clayton, Victoria
Category
***- Accounting & Finance
Salary
- $61500 AUD - $65000 AUD Annual
Posted

02Aug2023
Work type
Full Time
Contact
Nimmy De Silva
Reference
BH
Reconcilliation/Collections Officer
Employment Type: Full Time, Permanent
Location: Clayton
Start: ASAP

The Chandler Macleod Shared Services division incorporates, Accounts Payable, Invoicing, Payroll, Accounts Receivable, Client setup and Query Resolutions, and is one of the most critical functions of the company although often the least publicised.

The people and services provided by this group are quiet achievers who deliver important financial services which significantly impact the overall performance of the company.

Good people, processes and structure is the key to the success of our Shared Services team.

Due to successfully winning the opportunity to provide our services for multiple new clients our team is growing We now have the opportunity to hire a new Credit Officer to our existing team.

The Reconcilliation Officers primary responsibility is to ensure the client is compliant to agreed trading terms.

Additional responsibilities of this role include the co-ordination and timely delivery of customer focussed services, with respect to the collection and client procedures in place.

Standard credit collections will also form part of the duties as and when necessary (depending on the account).

Effective communication skills will be needed in problem solving discrepancies, addressing client queries timely and assisting the Resolutions team as required.

Skills and Requirements

Proactive and selfmotivated
Exceptional analytical skills with attention to detail being priority
BasicExcel skills
Effective communication and problemsolving skills
Knowledge of Great Plains and Microsoft Office products advantageous as well as the ability to pick up new CRM's quickly
Escalation processes
Collections background preferred
Basic Understanding of accounting
A general understanding of awards/EBAs
Maintaining correct information for clients (GP, contacts, TOB's, addressees)
Willingness to work as part of a team but also able to work autonomously