Field Service Coordinator - Dandenong, Australia - Superior People Recruitment

Olivia Brown

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Olivia Brown

beBee Recruiter


Description

Main duties:

  • Making outbound calls to existing and potential customers arranging service orders.
  • Maximising planning to ensure we the best efficiency from the technicians.
  • Coordinating the workloads of the service technicians.
  • Liaise with customers and clients.
  • Provide quotations and follow up.
  • Ensure the technicians are meeting their workplace requirements.
  • Assist with inductions at worksites.
  • Plan work around shut downs at worksites.
  • Service Department administration as required.

Experience:


  • Experience in an outbound call centre in a KPI driven environment.
  • Knowledge of SAP is preferred but not essential, as training will be provided.
  • Background in the compressor or related industry is advantageous.
  • Time management and planning.
  • Excellent communication and writing skills.
  • Office, administration and computer skills.
  • Well organised.
  • Previous customer service experience.
This is a great opportunity to join a dynamic team and to develop your career further

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