Customer Support Consultant - Sydney, Australia - SMAART Recruitment

SMAART Recruitment

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Full time, permanent position | Salary of $55,000-$65,000 + Super

Monday to Friday rotating between 8am 6pm | No weekends
Based in Revesby free onsite parking

Our client is a well-known Australian company that was founded in 1946. They specialise in garage doors and are a market leader in their industry.

Due to internal staff progression they are looking for 2 confident, fun loving and agile customer service agents who thrive in an environment where no two days are the same.

To guide you on your journey the company offers 3 weeks of training, pairing you with a an experienced staff member to ensure you have the support you need.

We are looking for someone who has a

customer service background with a

technical mindset that can easily convert the tech to customer, trade and dealer languages.

Must have Australian Citizen or PR
Customer service experience ideally phone based
Solutions focused and ability to think on your feet
A sales mindset to generate leads and ability to work in a fastpaced environment
Experience with CRM systems, Salesforce is a bonus

Perks
-
Progression opportunities within the brand or across the wider group.

Fun, open, and approachable leadership
Role
converts to a hybrid position after 6 months
Great company culture that recognises and rewards its people and focuses on staff engagement.
Monthly incentives, MVP awards, staff & family discounts on company products.

Monday

Friday, 38 hour week, 8am 6pm on a rotating roster,
No weekends:
Free onsite parking with cafes and public transport nearby.

If this sounds like you and you are ready to join a company where you can build a long lasting career

If you would like more information or for a confidential discussion contact Monica