Concierge (Reception & Front Office) - Sydney, Australia - CBRE
Description
Posted- 07-Feb-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Customer Service- Location(s)- Sydney - New South Wales - AustraliaExcellent opportunity working with renowned, prestigious financial institution
Fast paced corporate guest services environment
Sydney CBD
Here's a snapshot of your day:
- Manage daily phone queries, central reservation inbox queries and bookings (AV, meeting rooms and catering requests)
- Book, coordinate and follow up on any bookings for client within required timelines following established SOPs
- Ensure all clients requirements are met within the Guest Relations functions with a high level of professionalism
- Demonstrate high energy and engagement with your client interactions
- Assist catering team with any client requirements and coordinate any orders required.
- Assist with facilities tasks as required
Here are strengths you'll possess and the background you'll need to be successful:
- Previous room booking, concierge, reception and/or coordination experience in a corporate reception, five star hotel or premium services environment is highly regarded
- Passionate about service delivery and finds satisfaction with exceeding client expectations
- Excellent verbal and written communication skills
- Proven time management and prioritization experience
- Basic understanding of audio visual systems highly regarded
- Experience in Microsoft Office specifically Outlook, Excel and PowerPoint
What's in it for you?Our employee advantage program reflects our commitment to progressing your learning and development, career, recognition, well-being, benefits, pay and community contribution.
We look forward to hearing from you
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