State Manager - Perth, Australia - Mercer

Mercer

Verified Company

Perth, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

State Manager

What can you expect?

Primary focus (80%) for the role is to represent Mercer in the relevant State, across all lines of business or specific Wealth segments depending on the State; and provide holistic office and / or team leadership to drive engagement, collaboration and strong client outcomes.

The role will also support other Growth and Commercial acceleration activity for Mercer and MMC nationally (20%).

What is in it for you?
At Mercer, we recognize that our most important asset is our people.

We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities, which will support and nurture you with every opportunity to reach your full potential.

We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more

Flexible work arrangements
Discounted insurances
Incentive Compensation Plan
Leading training and development program
Professional environment where your career path really matters and is supported in our global organisation
Great team environment with energetic and supportive colleagues

We will count on you to:

Represent Mercer Wealth and MMC in the external market to drive brand awareness and expand solution penetration, across lines of business and MMC Operating Companies as appropriate
Contribute to the strategic direction and operational performance of Mercer in the State through active partnership with Client Managers and PLT client and function owners
Develop / contribute to Mercer's longterm business strategy for the State and provide direction and focus to engage staff to deliver agreed business objectives
Have oversight of products and solutions delivered to Statebased, or other relevant clients, to ensure quality of service and high levels of client satisfaction
Build strategic, executivelevel relationships with key clients and client stakeholders as a Client Manager, to build client satisfaction and establish Mercer as a valued partner
Monitor competitors, industry and local trends
Lead, manage, inspire and motivate high performance across teams in the State through informal 'matrix' engagement across local Mercer lines of business
Pursue product and service enhancements and new solution development relevant to the client base, through strong collaboration with other internal stakeholders

What you need to have:

Significant experience at an executive level in a similar role in a financial or professional services environment managing C-Suite level clients
Building strong relationships to establish and drive productive, enduring relationship with clients and client engagement teams
Advanced conflict resolution and business acumen skills
Expertlevel knowledge in all aspects of superannuation and other services provided including but not limited to strategy, market trends, the regulatory environment
Advanced knowledge in areas related to the broader Mercer business and MMC operating companies

About us:

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.

We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.