Customer Service Consultant - Yennora, Australia - New Start Australia

New Start Australia
New Start Australia
Verified Company
Yennora, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Customer Service Consultant

  • Join a market leader in the gas supply industry
  • Great career and development opportunities
  • Yennora, NSW location
Our client is seeking experienced
Customer Service Consultants to join their friendly team based at Yennora.

This position is an integral part in providing exceptional customer service.


Your key responsibilities will include:


  • Managing inbound calls nationally
  • Liaising with internal departments
  • First touch resolution advising customers with accurate information
  • Data Entry of customer orders, work orders
  • Processing of customer payments, including refunds
  • Customer Administration
  • Customer Portal Administration (setting up of customers and answering queries)
  • Exceptional customer service skills
  • High attention to detail and accurate data entry skills
  • Clear written and verbal communication skills
  • Microsoft office skills are essential
  • Ability to work in a team environment


This is an excellent opportunity for a highly motivated individual with the experience and aspiration to work in an industry-leading and dynamic environment.

-
Please note that due to our strict Health and Safety policy we will require you to undertake a physical medical evaluation, along with a drug and alcohol screening test._


Salary:
$60, $65,000.00 per year


Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • COVID Vaccination Status

Experience:


  • Call centre: 1 year (preferred)
  • Customer service: 1 year (preferred)
Microsoft Office: 1 year (preferred)


Work Location:
One location
More jobs from New Start Australia
See all jobs of New Start Australia