General Manager - Sydney, Australia - Crystalbrook Collection

Crystalbrook Collection

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Based at vibrant Surry Hills in the epicenter of Sydney's bar and dining scene

Enjoy a paid day each year to make the world a better place
Position available due to internal promotion

Crystalbrook Collection is an award-winning hotel development and management company, with Australia's newest portfolio of distinctive upscale hotels where differences are applauded. After only 5 years in operation, we own and manage over AU$1 billion in hotel assets currently located across NSW and QLD. Our growth phase has escalated with exciting plans that include aspiration for further Australian & overseas expansion.

We are looking for a truly outstanding

General Manager for

Crystalbrook Albion based at Surry Hills. This role reports directly to the

Chief Executive Officer. Our environment is vibrant and entrepreneurial, and we need people who think and act our way. If you're a no-nonsense go-getter who's proactive, want to make a difference in the hospitality space, and believe in solutions not problems, then you are our kind of person.

Crystalbrook Albion is delightfully intimate, devastatingly gorgeous, genuinely original and refreshingly unpretentious. This exceptional hotel is the embodiment of the local experience reimagined for the local traveller.

The role of General Manager for

Crystalbrook Albion presents a unique opportunity for an entrepreneurial hotel leader who can demonstrate success in leading boutique luxury properties and delivering unique guest service strategies. A personal commitment to sustainability and ability to make mindful business decisions that talk to the concept of

Responsible Luxury will ensure your success.

What you will be accountable for:

Providing a high level of visibility and hands-on leadership across the hotel
Ensure a positive reputation for the hotel and Crystalbrook brand is fostered locally through involvement in regular community and industry engagement activity.
Embed a service culture built upon inspiration and accountability to form a high performing team that delivers an unparalleled, and exceptional service to every guest.
Drive exceptional employee engagement and retention through supporting the health and wellbeing activities of the hotel.
Oversee the effective management all areas of hotel risk management and compliance
Promote a culture whereby Learning and Development is embedded into the hotel.
Ensure a high standard of physical presentation of the hotel is achieved to fully maximise the return on assets.
Maximise hotel profitability with a key focus on achieving the budgeted revenue targets whilst being focussed on cost control and department profit margins.
Lead the team in financial analysis and in identifying future opportunities, as well as inefficiencies and risks.
Ensure the hotel progressively achieves its fair market share for occupancy and average room rate amongst its competitor set and as measured by STR.
Drive promotional and marketing activities of the hotel to achieve optimum online reputation and maximise revenue streams.
Foster an environment that encourages innovation and creativity.

What makes Crystalbrook Collection different?
We are Collaborators. Who you are matters as much as what you can do.

We look for the twinkle in the eye with each Collaborator and a genuine passion to be great, truly outstanding professionals.