Medical Secretary - Brisbane, Australia - Icon Group

Icon Group

Verified Company

Brisbane, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Administration

Brisbane

Part Time

Icon Cancer Centre Australia

Medical Secretary / Day Hospital Administrator - Icon Cancer Centre South Brisbane, QLD

Supportive Team, Compelling Role:

Join our compassionate Administration Team in a role that mixes between secretarial support for our specialists, and medical administration duties across our day hospital.

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Permanent, Part-Time:4 days per week (32hrs)
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Weekdays Only: Keep your nights and weekends free
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Benefits:Great Hourly Rate (
$36.44hr) & Annual Leave Loading (17.5%)
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Central Location:Level 5, 293 Vulture Street, South Brisbane QLD 4101

If you have healthcare administration experience and want to join an organisation that places patient-focus to the front, we'd love to hear from you.

Who are we?

Icon Group is Australia's largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand.

We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.

Here's why our people choose us

Purpose, at Pace:

We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

Impact, at Scale:
We're Australia's largest dedicated provider of cancer care, with our global reach growing every day. Here you'll know your work is making a difference.

Connection, at Heart:
Our work isn't easy but it's extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

Opportunity, at Hand:
We're constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

About the Role:

***We have an opportunity for a Medical Secretary / Day Hospital Administrator to join the team Icon Cancer Centre team in South Brisbane. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services for our specialists, to all patients, their carers', other external clients as well as your colleagues. We are looking at having someone join us for 32 hours per week (4 weekdays).

Shifts will fall between our operating hours of 6:30am - 6:30pm, Monday to Friday.

Key Responsibilities (Secretarial & Day Hospital Administration:

Welcoming patients, collecting and entering personal details, completing admissions paperwork with health fund checks
Scheduling/organising patient appointments, organise day lists for consultant
Prep consult rooms and paperwork for each clinical session
Ensures accurate collection of new patient information
Communicating clearly with patients and their families to ensure all patients are well informed of financial costs related to admissions
Answering telephone calls and responding to enquiries
Communicate fee schedules and enter/process patient invoicing and billing (Private Health and Medicare)
Monitoring and assessing the administration care path of all patients
Oversee wait room and respond to patient queries
Discharge procedures and paperwork
Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
Adhoc administration/correspondence duties

About the person we're going to hire:
***We are looking for an experienced Medical Administrator with outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role. If this sounds like you, we'd love to hear from you.

Skills & Experience:

Experience in a similar role in Day Oncology/Haematology, or similar inpatient settings would be highly advantageous.
Medical Specialist secretarial experience highly advantageous
Experience with Medicare, DVA and Private Health Insurance
Excellent organisational and time management skills
Ability to communicate with clarity both verbally (facetoface and telephone) and written
Ability to use computer systems competence required in Word and Excel
Delivery of excellent client service (to internal and/or external clients)
Possessing basic knowledge of medical terminology

Excited to join us?
At Icon, build relationships that matter.

At Icon, You Can